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Announcement: 2024 Holiday Store Hours

This article is only for legal age (18+) smokers or nicotine product users only. As the holiday season approaches, we want to ensure you have the best shopping experience possible. To accommodate your needs and the hours of the mall, we are updating our store operating hours.

Support 11/12/2024

12.12 IQOS OFFER

Terms & Conditions apply.

IQOS 10/12/2024

Troubleshooting IQOS with Online Diagnostic Tool

This article is only for legal age (18+) smokers or nicotine product users only. Get answers to the most common questions adult users are asking about vaping. Learn how to tell if a vape is fake, why vapes bubble, and more.

Support 15/08/2024

Introducing our new Chatbot-now at your service!

This article is only for legal age (18+) smokers or nicotine product users only. Discover your new virtual assistant for personalized support, information, and guidance related to your IQOS device. Read more about it here.

Support 15/08/2024

Empower your experience through self-service troubleshooting

This article is only for legal age (18+) smokers or nicotine product users only. Use our self-service options to order online, manage IQOS warranty, and troubleshoot issues. Read all about your options here.

Support 15/08/2024

Disposable vs Refillable Vape: What Are the Differences?

This article is only for legal age (18+) smokers or nicotine product users only. Disposable and refillable vapes work in similar ways. However, they have a few differences. Explore these devices and the smoke-free experiences they provide.

Vaping 28/06/2024

Does Vaping Stain Walls?

This article is only for legal age (18+) smokers or nicotine product users only. Yes, vaping may sometimes stain walls, but not in the same way as cigarettes. This depends on several factors. Learn why vaping might stain walls and how you can prevent this.

Vaping 26/06/2024

What Are Rechargeable E-Cigarettes?

This article is only for legal age (18+) smokers or nicotine product users only. As its name suggests, a rechargeable e-cigarette is a type of electronic-cigarette - otherwise often known as a vape - that can typically be recharged. Usually, a rechargeable electronic-cigarette can also be refilled with e-liquid once the e-liquid within runs out. Find out more about rechargeable e-cigarettes.

Smoke-free Alternatives 24/06/2024

Common Questions About Heated Tobacco

This article is only for legal age (18+) smokers or nicotine product users only. Find answers to some of the most common questions on heated tobacco – including what is heated tobacco, does it set off smoke alarms, and whether it smells.

Heated Tobacco 17/06/2024

YOU CAN BUY IQOS NOW IN SELECT AREAS NATIONWIDE!

FREE delivery on all orders, with full customer care support and one-time accidental damage replacement. Terms and Conditions apply.

IQOS

TEREA/BLENDS tobacco sticks now available in the following outlets

TEREA tobacco sticks are available in all IQOS Stores near you. BLENDS tobacco sticks is available in all IQOS Stores in Metro Manila.

IQOS

Can You Use Heated Tobacco in Public*?

Rest assured, on private property, so long as heated tobacco is legal in the region, it is not prohibited to use a heated tobacco device. However, this is not necessarily the case for using heated tobacco in public*. *Please ensure to check and comply with local regulations/local ordinances on use of heated tobacco products.

Heated Tobacco 12/12/2023

What’s the difference between the 3 IQOS ILUMA devices?

Our newest heated tobacco devices feature breakthrough induction technology to provide you with the next-level heated tobacco experience.

IQOS 08/12/2023

The new IQOS ILUMA: What does it mean for previous IQOS generation users?

With the arrival of the IQOS ILUMA series, does it mean support for previous IQOS devices won’t be available? No worries! Customer care for all devices and HEETSTM tobacco sticks remain. Want to know more?

IQOS 05/12/2023

How to Travel with Tobacco Heating Devices: A Guide

Travelling with heated tobacco*? Find out everything you need to know about enjoying your holiday with your heated tobacco device. *Please ensure to check and comply with local regulations on use of heated tobacco products.

Heated Tobacco 01/12/2023

Why Adult Smokers Switch from Cigarettes to Vapes

Find out why some adult smokers switch from cigarettes to vapes, and what other smoke-free products offer.

Vaping 17/11/2023

What Are Disposable E-Cigarettes?

A disposable e-cigarette, as its name suggests, is a vaping device that typically needs to be discarded once it runs out of e-liquid, and usually cannot be recharged. Discover their pros and cons compared to other types of vape devices.

Smoke-free Alternatives 15/11/2023

What Are the Different Types of Vape Coils?

When it comes to wick and coil devices, the internal coil is usually an important part that should not be overlooked. There are various types of vape coils according to the manufacturer and brand, and each type often has a different impact on a vaping experience.

Vaping 10/11/2023

How Long Do Vape Coils Last?

Discover how long coils in vapes last, when to change them and alternative device options. Ensure your coil doesn’t cause your vape to taste burnt.

Vaping 08/11/2023

IQOS ILUMA vs IQOS Originals DUO and IQOS 3 DUO

What are the differences and how does the IQOS 3 DUO / ORIGINALS DUO perform in a direct comparison? We will enlighten you!

IQOS 20/10/2023

IQOS ILUMA vs IQOS Originals ONE and IQOS 3 Mutli

IQOS ILUMA ONE is the most compact model of our new heated tobacco devices with advanced induction technology, ideal for on-the-go. Discover the differences between our IQOS ILUMA ONE and the IQOS 3 MULTI and IQOS ORIGINALS ONE.

IQOS 18/10/2023

IQOS ILUMA vs IQOS Originals

IQOS ILUMA is the latest generation of IQOS with innovative induction technology. Discover the differences with IQOS ORIGINALS and learn more about our best heated tobacco devices yet.

IQOS 13/10/2023

What is IQOS ILUMA?

There are currently many rumors about IQOS ILUMA. Find out everything you need to know about IQOS ILUMA at a glance.

IQOS 15/08/2023

How to take flight with IQOS

Your bags are packed and you’re ready to go! After years of lockdowns and travel restrictions, the world has now opened again to tourists eager to go on adventures or to unwind in a new place. With that, we all could use a refresher on what to do and what not to do when it comes to bringing our IQOS device along for the trip.

IQOS 30/06/2023

Vaping and Heated Tobacco Products’ Smell vs Cigarettes

Discover the differences between vaping smell and heated tobacco smell, versus the smell produced by cigarettes.

Vaping 30/06/2023

What’s in Heated Tobacco Devices & Consumables?

Explore the makeup of heated tobacco products, and learn if they are better than continued cigarette smoking.

Guides 30/06/2023

Can You Vape on a Plane?

Many airlines across the world prohibit vaping, which, in some cases fall under the same set of rules as smoking cigarettes. For a legal age adult (18+) smoker or vaper who travels - whether frequently or just occassionally- it’s important to know where and when you can use your vape device.

Vaping 19/06/2023

How Long Does an E-Cig Last?

Find out how long an e-cig can last with this guide on disposable, non-disposable vapes, and lifespans.

Smoke-free Alternatives 19/06/2023

Vaping vs Smoking

Unlike cigarettes, which require combustion for the tobacco to burn and smoke to be produced, vapes make use of an e-liquid solution, generally containing nicotine (which can be natural or synthetic/man-made) and flavorings, and the process of vaporization to produce vapor instead of smoke.

Vaping 22/05/2023

E-Cigarettes vs Vapes

Find out about the differences between E-Cigarettes vs Vapes, including how these devices work.

Vaping 15/05/2023

Here’s Everything You Need to Know About IQOS

IQOS is a brand with a big vision: To replace every cigarette for all legal age adult smokers (18+) who would otherwise continue to smoke or use nicotine containing products. Learn more about a smoke-free alternative than continued smoking.

IQOS 08/05/2023

Heated Tobacco vs Smoking Cigarettes

Learn the differences when it comes to heated tobacco vs cigarettes. This article covers the topic in detail.

Heated Tobacco 08/05/2023

Cigarette Smoke Smell and Lingering Smell from Cigarettes

Lingering cigarette smells can be frustrating for a legal age (18+) adult smoker as well as the people he/she lives/works with. The residue a cigarette produces when it burns coats everything it comes into contact with – including walls, sofas and curtains.

Guides 30/03/2023

What’s in a Cigarette?

Learn about the different cigarette ingredients and find out about smoke-free alternatives to cigarettes.

Guides 30/03/2023

Smoke-Free Alternatives to Smoking Cigarettes

Knowing where to start in the journey to select a suitable smoke-free alternative begins with understanding more about these products – from heated tobacco and e-cigarettes to nicotine pouches. This article explores what these products are and how they work.

Smoke-free Alternatives 30/03/2023

What Are the Airport Smoking Lounge Rules?

The smoking lounge of an airport is a designated space that allows smokers and users of vapes or heated tobacco to enjoy their cigarettes or smoke-free alternatives. The rules around smoking lounges will vary by airport, and that’s because local regulations covering an airport may differ.

Guides 27/02/2023

Vape Wattage - All You Need to Know / Vape Wattage Chart

Learning about wattage can boost your vaping experience - whether you’re a vaper of legal age (18 years and above) or an adult smoker who's looking to switch to an alternative to smoking. With this handy vape wattage guide we’ll help you find the best wattage to vape at.

Vaping 13/02/2023

What is The VG / PG Ratio in Vapes?

E-liquids are an important part of your vaping experience, but you could well be confused by the mention of VG and PG - what do these terms mean? This article will explore both ingredients, with an insight into the VG / PG ratio - what it means and how it affects your vaping experience.

Vaping 29/12/2022

Is Vaping in Public Legal?

If you’re an e-cigarette user or an adult smoker looking for a change, you might wonder about vaping in public. In this helpful guide, we’ll cover where you can vape with an e-cigarette or use a heated tobacco product.

Vaping 16/12/2022

What is a Temperature Controlled Vape

Learn about temperature control vaping, with the benefits and downsides to a temperature controlled vape.

Vaping 12/12/2022

Vape Popping and Crackling Sounds: Is It a Problem?

Crackling and popping sounds in vapes can be interpreted as a sign that the device is broken, but is this always the case? Sometimes, vape crackling and popping sounds can be a sign of a problem.

Vaping 28/11/2022

How to Safely Charge your E-Cigarette

When switching from cigarettes to vaping there are a few changes you’ll be aware of, such as the need to charge your vape. In this article, we’ll tackle the issue of e-cigarette safety and, more specifically, battery safety

Guides 23/11/2022

5 Ways to Extend Your IQOS Battery Life

Would you like to extend the life of your IQOS battery? Like any other electronic device, frequent use of IQOS battery tends to drain its power. This could affect the performance of your device, especially if it’s not used correctly. And, of course, no one wants it when an IQOS device runs out of battery fast.

IQOS 07/11/2022

What is e-liquid?

E-liquid is an essential part of the vaping experience. Now that more e-liquids are available on the market for adult vapers to choose from, it can be a complex consideration for e-cigarette adult users. You should always check that the e-liquid you choose is made by legitimate manufacturers so that it adheres to safety standards. Pairing the e-liquid with your e-cigarette device is crucial for having an optimal vaping experience.

Vaping 31/08/2022

Vape as Smoking Alternative

The decision to stop smoking isn’t always easy, and in many cases, smokers may make multiple attempts to stop before they’re able to do so. Although stopping smoking is always the best choice, some smokers who are unable to stop may choose to switch to alternatives to smoking instead. We’ve put together a guide on how to switch from vaping vs smoking, while also covering some of the effects of switching to vaping.

Vaping 31/08/2022

Can You Smell IQOS?

If you smoke cigarettes, you know how unpleasant stale smoke smell can be. Unfortunately, if you’re using traditional cigarettes, this is unavoidable. The existence of this smell has something to do with how cigarettes burn the chemicals in it.

IQOS 29/06/2022

Alternatives to smoking cigarettes: Vaping and more

The risks associated with continuing to smoke cigarettes are well-known. While quitting tobacco and nicotine use is the best choice any smoker can make, many smokers struggle to quit. For these smokers who can't quit or choose not to, there are alternatives to smoking out there which are a much better choice than continuing to smoke. Read more to find out about different alternatives to smoking, including vaping and more.

Vaping 29/06/2022

Debunking myths around smoke-free alternatives

As more smoke-free alternatives come onto the market, and adult smokers are presented with more options for switching from continued smoking, there are also some myths around these products. Today, we will try to debunk the most common myths, and provide adult smokers with the answers to commonly asked questions about smoke-free alternatives.

Smoke-free Alternatives 20/04/2022

What is the difference between vaping and cigarette smoking?

With so many alternatives to continued smoking on the market today, adult smokers are likely to have heard of vaping and e-cigarettes. Questions that many adult smokers may have include, "what is the difference between vaping and smoking cigarettes," and "is vaping risk-free?"

Vaping 25/03/2022

What are the Vape Kits for adult smokers?

For adults who would otherwise continue to smoke or use other nicotine products, vaping is a smoke-free alternative. Vaping is a different experience from smoking cigarettes. Cigarettes produce smoke because they burn tobacco, but with vapes, the vapor is produced because the e-liquid evaporates when it is heated. Vape kits may make it easier for those adults who want to switch from smoking to vaping. Usually, the kits’ bundle contains all the equipment that you would need when switching from smoking to vaping.

Vaping 23/03/2022

Five Key Differences Between Burning and Heating Tobacco

IQOS uses advanced heating technology. The tobacco sticks heat to the ideal temperature for up to 14 puffs

Heated Tobacco 21/12/2021

Heated Tobacco vs Vaping Which Is Right for You

We break down the differences between the heated tobacco vs vaping to help you decide which one is right for you.

Vaping 03/12/2021

The Importance of Temperature Control

Temperature control vaping is a method that allows the user to set the maximum temperature the coil is allowed to reach.

Vaping 04/11/2021

IQOS: An Intuitive Alternative to Smoking

Smokers who are looking for an alternative to smoking may find an intuitive and seamless experience with IQOS.

IQOS 03/11/2021

The Difference Between Vaping and Smoking

Vaping has been gaining popularity as an alternative to smoking throughout the years. But what is the difference between the two?

Vaping 01/11/2021

Smoking Alternatives Available in the Philippines

Among the available alternatives to smoking in the Philippines is IQOS, which offers a ritual similar to smoking without cigarette smoke.

Smoke-free Alternatives 01/11/2021

How to Replace Cigarettes With Smoke-Free alternatives

Did you know that cigarette alternatives like IQOS offer similar tobacco and nicotine experience without the smoke of cigarettes?

Smoke-free Alternatives 16/07/2021

Alternatives to Smoking Cigarettes

Experience tobacco without cigarette smoke and ash with IQOS heated tobacco.

Smoke-free Alternatives 08/07/2021

Replacing Cigarettes with Smoke-Free alternative

IQOS is a heated tobacco device with years of scientific research and testing. It’s designed to replace the rituals of cigarette smoking.

Smoke-free Alternatives 06/07/2021

Where can you find heated tobacco devices?

Where you can find heated tobacco devices such as IQOS 3 DUO, IQOS 3 Multi and IQOS 2.4 Plus, and HEETS™, tobacco sticks for heating

Heated Tobacco 29/06/2021

Why IQOS heated tobacco is becoming popular among adult smokers

IQOS heated tobacco is becoming a popular smoking alternative among adult smokers. Find out how it incorporates tobacco without smoke, ash and cigarette smoke smell.

IQOS 17/06/2021

The History of IQOS Heated Tobacco Products

The history of heated tobacco products and the history of IQOS, the innovative heat-not-burn alternative to continued smoking.

Heated Tobacco 17/06/2021

How Heated Tobacco Devices Work

Discover how heated tobacco devices work and the benefits of switching to IQOS, the heat-not-burn alternative to continued smoking

Guides 17/06/2021

What are heated tobacco products?

IQOS Heat-not-burn products heat tobacco instead of burning it for real tobacco taste with no fire, no ash, no cigarette smoke, and less smell than cigarettes.

Heated Tobacco 23/03/2021

Heated Tobacco Varieties & Comparisons

Heated tobacco products come in different varieties. Read on to find out what these are and how they compare to one another.

Guides 23/03/2021

E-Cigarette Liquid vs. HEETS™ Heated Tobacco Sticks

One of the core differences between IQOS and e-cigarettes or vaping is the use of HEETS heated tobacco sticks instead of e-liquids.

IQOS 18/12/2020

Is IQOS a Vape?

Find out difference between IQOS heated tobacco and vaping and why IQOS is for adult (18+) smokers looking for a smoke-free alternative.

IQOS 20/11/2020

How to Vape - A Beginner’s Guide for Adult Smokers

These days, adults who would otherwise continue to smoke or use other nicotine products have many different products to choose from. The best choice for all smokers is to quit tobacco and nicotine use altogether. But for those who don’t, there are smoke-free alternatives to cigarettes emerging on the market.

Vaping