Your personal IQOS coach

A helping hand in getting to know IQOS.

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A little help to get you started

Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.

A person opening a box containing a new IQOS ILUMA.

They are here for you

Our personal coaches have worked with adult smokers just like you. Their one-to-one service has helped lots of smokers who would otherwise continue to smoke quit smoking and switch to heated tobacco. They’re ready to help you too.

Two people holding mobile phones sit at a table; one also holds a jade blue IQOS ILUMA PRIME device.

Ready to make the switch? 

Remember you won’t be alone. Your personal IQOS Coach will be in touch to help you get started. All it takes is a click.

A woman opening a package from IQOS.

Something we haven’t covered?

We're here for you seven days a week, 8:00AM to 9:00PM.

 

Facebook

Message us through our Facebook Page. 

Let’s chat

Let’s chat

Email

Our inbox is never too full. Reach out via email at contact.ph@IQOS.com

Email us

Email us

Phone

Our phone line connects you directly to an IQOS Customer Care Agent. Call us at #983838.

Call #983838

 

 

Viber

​We’re up for a quick chat. Message us at IQOS Philippines.

IQOS Philippines