Care you can count on
Privileges to inspire you

 
Care you can count on
Privileges to inspire you
  

 
 
 
 
 
Care you can count on
Privileges to inspire you
 
 
 
 

We’re by your side as you take the next step on your journey with IQOS.

*For adult smokers at least 18 years old and above who would otherwise continue to use tobacco or nicotine containing products.

New to IQOS?

Become a member today.

New to IQOS?
Become a member today.

Register for FREE

Woman holding a blue heated tobacco device

Try IQOS* 

Discover the taste of real tobacco that’s heated, not burned. Choose an IQOS device that suits your lifestyle.

Try IQOS in-store

Experience a free guided trial from an IQOS Store near you

*For adult smokers at least 18 years old and above who would otherwise continue to use tobacco or nicotine containing products. Terms and conditions apply.

Great discoveries are better when shared.

Refer IQOS to your friend* and get a ₱500 voucher and CLUB points for every successful referral*.

Get a friend curious.

Refer now

*For adult smokers at least 18 years old and above who would otherwise continue to use tobacco or nicotine containing products.

IQOS ILUMA Charger held in hand on the table

Get support

Whether you’re happy to help yourself or need expert coaching, we’ve got everything you need.

How to guides

Learn about features and get insider tips and tricks.

Troubleshooting

Cleaning, troubleshooting, and caring for your device.

See support services

*Services available upon device registration. Terms and conditions apply.

A DJ enjoying the music

Unlock a world of benefits beyond the ordinary

Welcome to IQOS CLUB

Unlock a world of benefits beyond the ordinary

Welcome to IQOS CLUB

Join IQOS CLUB and discover a world of perks and privileges made for you

Curious?

 

Join IQOS CLUB
 

Got a question?
Find the answer in our FAQs.

FAQs

Something we haven’t covered?

We're here for you seven days a week, 8:00AM to 9:00PM.

 

Facebook

Message us through our Facebook Page. 

Let’s chat

Let’s chat

Email

Our inbox is never too full. Reach out via email at contact.ph@IQOS.com

Email us

Email us

Phone

Our phone line connects you directly to an IQOS Customer Care Agent. Call us at #983838.

Call #983838

 

 

Viber

​We’re up for a quick chat. Message us at IQOS Philippines.

IQOS Philippines