IQOS Troubleshooting Guides

IQOS 
Troubleshooting
Guides

Find answers to common questions and solutions to issues.

Find answers to common
questions and solutions
to issues.

 

 

 

 

 

 

 

Which best describes your issue?

Which best describes your issue?

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DEVICE DOESN'T WORK

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DEVICE DOESN'T CHARGE

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COMMON DEVICE ISSUES

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COMMON HEETS ISSUES

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WHITE LIGHT'S MEANING

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RED LIGHT'S MEANING

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.