Your IQOS is blinking red.

What does the blinking red light on your pocket charger mean?

If the strip light of your IQOS ORIGINALS pocket charger is blinking red, it is warning you about its charge.

If, after fully charging, the light is still blinking red, perform a reset by pressing the pocket charger button for 10 continuous seconds.

The battery status light will fade out, flash twice, and then progressively fade in to confirm the reset.

What does the blinking red light on your holder mean?

When the light on your IQOS ORIGINALS holder is blinking red, it means that there is a device error. There are three main culprits:

• Your holder is giving you a warning about its charge.
  To ensure an optimal charge for your device, keep the contacts between your holder and pocket charger clean.
  Dirty contact points will reduce your device's charging speed, causing the holder's light to blink red.
• Your heating blade might be broken.
  Check your heating blade and if it is broken, launch the Online Diagnostic Tool.
• Your device might need a reset. 
  Perform a reset by putting the holder into the pocket charger. Press the pocket charger button for 10 continuous seconds.
  The battery status light will fade out, flash twice, and then progressively fade in to confirm the reset.​ 

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