How to Use Grab Food E-Voucher from the IQOS MGM Program

Through the IQOS Member Get Member (MGM) program, you have the opportunity to earn Grab Food e-vouchers as special rewards for every successful referral of a friend* to join the IQOS Club Indonesia.

*Friends are adult smokers or adult users of other nicotine-containing products (21+) and not pregnant women.

How to Use Grab e-vouchers?

For information on instructions for using e-vouchers, visit IQOS.com on the IQOS news page/IQOS loyalty page or contact our Customer Service at 1500-975.

For complaints regarding e-vouchers, please contact the respective e-voucher issuing merchants. Make sure to enter the Grab Food e-voucher code correctly before submitting a complaint to the Grab Call Center.

Customer Service Grab

Call  021-80648777 or Email e-mailsupport.id@grab.com

I have participated in the referral program in the previous period, can I get the e-voucher?

You can immediately make a new referral starting from October 17, 2024 to get the MGM program reward in the form of a Grab Food e-voucher.

The previous program reward in the form of discounts for devices & accessories can no longer be used.

Is there a reward if I make more than 15 referrals?

No, currently the MGM program only provides rewards for the first 15 referrals, if you have referred more than 15 referrals, you can get rewards through loyalty programs such as tier upgrades/birthdays.