Online device diagnostics
Run a quick online diagnostic for your IQOS device. Find solutions and resolve issues easily.
Online device diagnostics
Run a quick online diagnostic for your IQOS device. Find solutions and resolve issues easily.
Contact IQOS Support
Can't find what you are looking for or are having issues with any of our products?
IQOS Customer Support is here for all your questions.
Find the answer to the most common questions
See the most frequently asked questions we receive from our consumers and find the answer you are looking for.
Find the answer to the most common questions
See the most frequently asked questions we receive from our consumers and find the answer you are looking for.
Live chat support
Get real-time help from our digital assistant or get connected to IQOS Expert
Live chat support
Get real-time help from our digital assistant or get connected to IQOS Expert
Something we haven’t covered?
There are several ways you can reach us.
