How can I change the delivery address after I place my order?

Unfortunately, we can’t change the delivery address once an order has been placed.

You may be able to update the delivery address directly with our delivery partner (If UPS is shipping it, you can go to UPS.com to adjust your delivery details). The new address must be in the same state you’re registered in and only in a state where we currently do business.

To update your address in your account, navigate to “My Details” and then “My Addresses” and update your information on this page.

The information provided is subject to terms and conditions.

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.