Your first steps with
IQOS ILUMA ONE

Your first steps with IQOS ILUMA ONE

Follow this guide to learn all about your new IQOS ILUMA ONE: How to use,
maintain and charge your device to make the most of your experience.

IQOS

Get started with your new IQOS ILUMA ONE with a few easy steps

  1. Tap the button on your IQOS ILUMA ONE to check your battery level. If the level is low then charge the pocket charger with a compatible AC power adapter* (sold separately) and cable. If the battery is completely discharged, it can take up to 90 minutes.
  2. By pressing the button for four seconds you can turn the device ON/OFF.
  3. Slide the cap to open and gently insert a SMARTCORE stick to the line on filter with filter facing outside as seen in the video. Press the button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s). Keep the SMARTCORE stick in position during the preheating. Start using once IQOS ILUMA ONE vibrates and Status lights stay fixed.
  4. When you feel another vibration and only one Light pulsing white, your IQOS time is nearly up (30 sec or 2 puffs remaining). Take out the SMARTCORE stick and slide to close the cap.

Good to know:
- During use, the experience will stop if the SMARTCORE stick is removed from your IQOS ILUMA ONE.
- The IQOS ILUMA ONE will stop if the ambiant temperature is out of range (0℃⁓40℃). If so, all lights blink twice in white and then switch off. 


*Disclaimer: The AC Power Adapter is not included. Do use the IQOS Power Adapter from your previous IQOS device or purchase it separately at iqos.com or IQOS stores. See FAQ for more information.

A charging cable being inserted into an IQOS ILUMA PRIME holder.

Charging your IQOS ILUMA ONE

  1. Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge.
  2. Charge the IQOS ILUMA ONE with a compatible AC power adapter* (sold separately) and the cable. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off.


*Disclaimer: The AC Power Adapter is not included. Do use the IQOS Power Adapter from your previous IQOS device or purchase it separately at iqos.com or IQOS stores. See FAQ for more information.

IQOS ILUMA ONE usage tips

Inserting SMARTCORE sticks

Make sure you only use SMARTCORE sticks with your IQOS ILUMA ONE. They are single use so ensure you do not reinsert a used one.

Keeping battery power

Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you can always enjoy your IQOS. Always charge the pocket charger with a compatible AC power adapter* (sold separately) and cable.

*Disclaimer: The AC Power Adapter is not included.
Do use the IQOS Power Adapter from your previous
IQOS device or purchase it separately at iqos.com or
IQOS stores. See FAQ for more information.

IQOS ILUMA™ is designed to be used only with SMARTCORE STICKS™. Do not use IQOS ILUMA™ and SMARTCORE STICKS™ with previous IQOS™ generations or lil, as this may cause damage to your device. See Important information.

IQOS ILUMA ONE User Guide

IQOS ILUMA ONE
User Guide

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

Download

Download

Having problems?
Troubleshoot your IQOS ILUMA ONE

Troubleshoot

Want to chat?

We’re here for you in-store or at your fingertips. You choose.

Want to chat?

We’re here for you in-store or at your fingertips. You choose.

 

Store locator
 

Find your nearest IQOS store with our
 store locator.

Phone
 

Give us a call at 1800-81-0958.

Email
 

Write to us. Our inbox is never too full.

   
 
Facebook
 

Visit our page and chat to an IQOS expert.

 
Store locator
Find your nearest IQOS store with our  store locator.
Phone

Give us a call at 1800-81-0958.

Email
Write to us. Our inbox is never too full.
   
Facebook
Visit our page and chat to an IQOS expert.