If IQOS 2.4 Plus were no longer on sale, can I, as the IQOS 2.4 Plus owner, still get Customer Support?

Even though IQOS 2.4 Plus were no longer available in IQOS Club Indonesia, you will still be eligible to get our Customer Support if your device have a trouble. From troubleshooting steps until replacement if your device is still under warranty period and eligible based on terms and conditions. For further information, please contact our Customer Care team.