How do I cancel the order that I have made?
To cancel an order placed in our online store, please contact us. We are at your disposal 7 days a week, from 8 a.m. to 10 p.m.
Facebook / Messenger - IQOS Indonesia
Email - contact.id@iqos.com
IQOS Hotline - 1500 975 (call cost according to your operator)