Tips to Extend the Battery Life of Your IQOS Device

Fast performance device for busy activities

The tobacco heating device is designed to accompany every IQOS user in any activities throughout the day. IQOS users can enjoy real tobacco satisfaction whenever they wish.

How to take care IQOS batteries to make them last longer

The battery is an important component in IQOS devices, so it is important to keep the battery in good condition. IQOS users can follow these habits to get the best experience of the real tobacco satisfaction, which is similar to caring for electronic gadgets in general:

1. Use a stable power source to charge IQOS device

Avoid using a third-party cable/adapter or charging IQOS from a computer USB port. To charge the IQOS device, be sure to use the authorized IQOS cable and power adapter. Our official IQOS accessories are available here.

2. Unplug the charging cable after it is fully charged

Letting the device be charged for longer than it requires can shorten its battery life. Furthermore, this habit can slow down the device's charging speed.

3. Don’t wait until your battery is completely empty before recharging it

The habit of using device until the battery is completely empty has the potential to degrade its performance. After 20 usages, IQOS users are advised to charge the battery promptly.

4. Store the device in a cool & dry place

The IQOS device may get deteriorate if it is kept in a wet and damp place. Keep the device away from liquids and away from extremes of temperature.

5. Use IQOS device on a daily basis

The technology inside IQOS devices is designed to work regularly. To keep the device running well, don't leave it alone for long periods of time.

IQOS Customer Service

You can read various articles regarding how to maintain your IQOS device, which will assist IQOS users to take better care of their devices by visiting this link

If you are experiencing issues with your IQOS device, IQOS users can reach IQOS Customer Service right away. You can immediately contact our team and we are ready to assist. Here are some ways to connect with the IQOS team:

Hotline: 1500-975

Monday – Sunday 

08:00 a.m. to 10:00 p.m.

Facebook: IQOS Indonesia

Monday – Sunday 

08:00 a.m. to 10:00 p.m.

Email: contact.id@iqos.com