Having Trouble with Your Tobacco Heating Device While Traveling? Find Out How to Fix It Here!

While on vacation, you may experience a number of difficulties related to your tobacco heating device. For example, the holder or pocket charger is lost, the device gets wet, or you experience other problems.

Here are some of the trouble you may experience while traveling:

• Running out of battery or not bringing a charger for your IQOS ILUMA™ device
• Running out of TEREA™ tobacco sticks and not being able to find them in your destination country
• Other IQOS ILUMA™ tobacco heating devices or products are damaged or lost
• Other IQOS ILUMA™ tobacco heating devices or products are confiscated by officers or authorities of a country
• The IQOS ILUMA™ device you own is not working properly

To minimize the possibility of these trouble occurring, here are some things you can prepare to overcome them:

• Charge your IQOS ILUMA™ device before traveling, don't forget to bring the original IQOS charger adapter that you have.
• Bring a supply of TEREA™ tobacco sticks with you and check online to see where you can buy TEREA™ tobacco sticks and other IQOS products in your destination country.
• Pack your device and other IQOS products securely in your bag.
• Check your IQOS ILUMA™ device regularly, and make sure both the device and tobacco sticks are protected from water or excessive exposure to sunlight.

Visit IQOS Care for full information on IQOS support services.