For complaints regarding e-voucher, you can contact the respective e-voucher issuing merchant.

Customer Service

GRAB

Call 021-80648777 or Email e-mailsupport.id@grab.com

Traveloka

https://www.traveloka.com/id-id/help/general-info/learn-about-traveloka/cs/cs/official-channel

Terms & Conditions

• *E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
• For more information visit us on https://www.iqos.com/id/en/terms-and-conditions-benefit.html