10-September-23
For a smoke-free tobacco experience offering new depths of tobacco experience, in a range of devices featuring next-level technology, simplicity and choice, it's time to switch to IQOS ILUMA.
Do you have any issues with your device that you like to resolve yourself?
Say hello to Adam, our IQOS AI Chatbot! Our AI chatbot, Adam, is a virtual assistant that can support you with a range of device related matters and is available whenever you need it.
With self-service options, convenience has never been more accessible. By putting control and customization directly into your hands, IQOS is empowering you to make informed choices about your experience.
Our self-diagnostics tool would make it easier to identify the issue with your device. In a few simple steps, you can find self-serve solutions for the most common issues.
Adult smokers switching to vapes might find the more complex aspects of vapes, such as mod vapes, confusing to interpret. This style of vaping typically incorporates the extensive customization of a vape, and it is a practice that some adult vapers may prefer.
Learn the differences when it comes to heated tobacco vs cigarettes. This article covers the topic in detail.
For any vaper, picking up your device to find the e-liquid inside has turned brown can be frustrating. Learn more about vape liquid degradation and discover some of the reasons why vape liquid might be turning brown.
Find out about the differences between e-cigarettes versus vapes, including information on how these devices work.
Many airlines across the world prohibit vaping, which, in some cases fall under the same set of rules as smoking cigarettes. For an adult smoker or vaper who travels - whether frequently or just once a year - it’s important to know where and when you can use your vape device.
Often when a vape leaks, there is no need to discard and replace the device. This is because many of the reasons for a leaking vape can be easily resolved.
Generally, with the exception of some disposables, vapes require refilling once the e-liquid has run out. For an adult user who has recently switched to vaping, it is useful to know which types of vapes need refilling, and learn how to fill a vape pen cartridge or tank.
Vape spitting is an issue that some adult vapers may encounter. There are different reasons why a vape could be spitting liquid, from incorrect wattage levels to a degraded coil.
E-liquid is the flavoured liquid used by many vape devices. Learn more about e-liquids, including how they work and why they’re an important part of a vaping experience.
Discover the differences between vaping smell and heated tobacco smell, versus the smell emitted by cigarettes.
An adult smoker switching from cigarettes to vaping and wondering how long does it take to charge an e-cig should consider that, in order for a device to work, it requires electricity produced via a battery.
When it comes to wick and coil devices, the internal coil - part of the atomizer – is usually an important element that should not be overlooked. There are various types of vape coils according to the manufacturer and brand, and each type often has a different impact on a vaping experience.
If it's an adult smoker or vaper you're buying for, a good vape gift can seem hard to find. This handy guide is here to help.
Learning about wattage can boost your vaping experience - whether you’re a vaper or an adult smoker who's looking to switch to an alternative. With this handy vape wattage guide we’ll help you find the best wattage to vape at.
Vapes typically contain several components, and, as with various other battery-powered devices, sometimes the device can encounter problems that prevent it from working as intended by the manufacturer.
As an adult smoker looking to switch from cigarettes to a smoke-free alternative, you may have come across the term vaping. Consequently, questions such as what is a vape, or what does vaping mean may arise.
The coil is an essential component in many vapes, and it plays a vital role in the way the device functions. Typically, this part of a device is designed to be replaced relatively frequently.
Changing the coil can be an essential part of vape maintenance. Learn more on when and how to change a vape coil with this guide.
Unlike cigarettes, which require combustion in order for the tobacco to burn and smoke to be produced, vapes make use of an e-liquid solution, generally containing nicotine and flavourings, and the process of vaporization to produce vapour instead of smoke.
Vaping is full of these seemingly complicated terms, and Sub Ohm vaping is one example requiring explanation. Learn more about Sub Ohm vaping - what it is and how it works. Including a chart that explains Ohm’s Law.
As an adult smoker wondering if vaping is safe, you might be worried about the ingredients included in a vape and the harm they may cause. Find out if vaping is safe, and how to reduce the risk of damaging your device through care and battery safety practices.
An e-cigarette, otherwise known as a vape, contains several different components. Find out more about how different types of e-cigarettes work.
A vape’s coil - otherwise known as the atomizer’s head - is the wire that is responsible for heating and consequently vapourising e-liquid in many wick and coil devices. As a crucial part of the vapourisation process, a vape coil’s condition will typically impact the vaping experience.
From time to time, adult vapers may encounter a problem or fault with their device, and they might find that no smoke is coming out of the vape. Identify why your vape is not producing smoke, or rather vapour – as vapes do not produce smoke, in this guide.
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Learn what passive smoking is and the dangers of secondhand smoke. Find out if switching to heated tobacco or an e-cigarette can minimize the impact
Mar 8, 2022
You’ll get the best experience from your IQOS device when the technology inside is up to date. You can visit an IQOS store and we’ll be happy to help.
IQOS Heat-not-burn products heats tobacco instead of burning it for tobacco taste with no fire, no ash and less smell than cigarettes. Read on to find out more about heated tobacco.
Heated tobacco products come in different varieties. Read on to find out what these are and how they compare to one another.
IQOS heated tobacco is becoming a popular smoking alternative among adult smokers because it incorporates tobacco without smoke, ash and cigarette smoke smell.
Where you can find heated tobacco devices such as IQOS 3 DUO, and HEETS, tobacco sticks for heating.
The history of heated tobacco products and the history of IQOS, the innovative heat-not-burn alternative to continued smoking.
Discover how heated tobacco devices work and the benefits of switching to IQOS, the heat-not-burn alternative to continued smoking.
Experience tobacco without smoke and ash with IQOS heated tobacco.
IQOS is a heated tobacco device with years of scientific research and testing. It’s designed to replace the rituals of cigarette smoking.
Did you know that cigarette alternatives like IQOS offer similar tobacco and nicotine experience without the smoke of cigarettes?
Heated tobacco devices and electronic cigarettes are both alternatives to smoking. Learn about the differences between the two.
IQOS is not an e-cigarette, it is a heated tobacco device. While both e-cigs and IQOS are smoking alternatives, they are different.
Find out difference between IQOS heated tobacco and vaping and why IQOS is for adult smokers looking for a smoke-free alternative.
One of the core differences between IQOS and e-cigarettes or vaping is the use of HEETS heated tobacco sticks instead of e-liquids.
E-cigarettes do not contain tobacco. If you are an adult smoker looking for a smoke-free alternative to cigarettes with tobacco, learn more about heated tobacco devices.
These days, adults who would otherwise continue to smoke or use other nicotine products have many different products to choose from. The best choice for all smokers is to quit tobacco and nicotine use altogether. But for those who don’t, there are smoke-free alternatives to cigarettes emerging on the market.
For adults who would otherwise continue to smoke or use other nicotine products, vaping is a smoke-free alternative. Vaping is a different experience from smoking cigarettes. Cigarettes produce smoke because they burn tobacco, but with vapes, the vapour is produced because the e-liquid evaporates when it is heated. Vape kits may make it easier for those adults who want to switch from smoking to vaping. Usually, the kits’ bundle contains all the equipment that you would need when switching from smoking to vaping.
With so many alternatives to continued smoking on the market today, adult smokers are likely to have heard of vaping and e-cigarettes. Questions that many smokers may have are, what is the difference between vaping and smoking cigarettes, and is vaping safe?
Discover information about electronic cigarette batteries and tips to prolong your e-cig battery life.
Discover how long coils in vapes last, when to change them and alternative device options. Ensure your coil doesn’t cause your vape to taste burnt.
Does your vape have a burnt taste? Find out how to get rid of the burnt taste in vaping, and how to tell if your coil is the cause of a burnt taste.
What is e liquid? Learn about e liquid and its composition from this article.
Want to get the best out of your e cigarette? Learn to clean your e-cig tank and the coil for a better vaping experience.
Got a question about smoke-free alternatives? IQOS debunks 6 common myths about them & discusses the types of smoke-free products.
Want to know the benefits of switching from cigarettes to a smoke-free alternative? There are many benefits to stopping smoking cigarettes and switching to smoke-free alternatives, read to find out more.
Wondering if e-cigarettes or heated tobacco products taste like real tobacco? Discover the tobacco taste satisfaction of smoking alternatives.
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