What do the lights on my IQOS ORIGINALS mean?

The white lights on the Holder indicate your IQOS is performing an action normally. This could be charging, resetting or indicating a ready-to-use or fully charged status.

The white lights on your Pocket Charger indicate that the temperature where you are is outside the recommended range to use your IQOS (under 32°F or over 104°F).

The red lights, blinking or steady, on the Holder or the Pocket Charger mean there's a device error such as Holder malfunction, a broken blade, or other issue. The first thing you should try is resetting your device [How to reset IQOS ORIGINALS?].

If that doesn’t fix your red light, contact IQOS Customer Care for further assistance.

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.