How does IQOS use my personal information?

We respect your privacy and take protecting it seriously.

On the Websites, and when you place an order over the telephone or on the Website, we may ask to collect certain Personal Information from you.

Credit cards and other payments are handled by a third party and we don’t retain payment information. Information required for age verification purposes are handled by a third party and we don’t’ retain documents if provided.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). 

You should be aware that if we are requested by law enforcement or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

For more information on your personal data read our Privacy Notice.

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.