How do I remove the stuck tobacco in my IQOS ORIGINALS Holder?

Let your IQOS ORIGINALS cool down for at least 1 minute after your last use.

Tap the device gently on a hard surface to see if any loose residue or particles come out.

Use the Cleaning Tool to gently remove any residue from around the base of the blade and the rest of the heating chamber.

Use the Cleaning Sticks to remove other pieces of tobacco residue if necessary.

Here is a short video on how to best clean your device on IQOS.com for more information.

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.