How to Use IQOS?

IQOS is an electronic device that heats tobacco instead of burning it. 

To use IQOS, a HEETS™ tobacco stick (for older generation IQOS device), TEREA (for IQOS ILUMA devices), or BLENDS (for BONDS by IQOS) is inserted into the heating system ("holder") and heated by a lithium battery at the push of a button. Once the optimum temperature has been reached, the HEETS™, TEREA, or BLENDS tobacco stick can be consumed. The duration of consumption is about the same as that of a cigarette. 

• IQOS ILUMA
• IQOS ILUMA ONE
• BONDS by IQOS
• Previous IQOS Generations
• IQOS use on Airplane
• IQOS use indoor

IQOS ILUMA

• Do not use, charge, or store IQOS ILUMA in places with high temperatures (such as inside a car in summer, or near heat sources such as radiators or fires). Do not expose product to high humidity conditions or direct sunlight. 
• IQOS ILUMA, Power Adaptor and Charging Cable should not be exposed to any liquid. Do not touch them if they become wet or have been immersed in any liquid. 
• Do not touch IQOS ILUMA and/or their accessories if they overheat, spark, fume, ignite, or burn. If applicable and possible, use caution to shut off or disconnect power supply. 
• Do not use this IQOS ILUMA and TEREA if it has been exposed to excessive cold, heat or moisture. Store IQOS ILUMA and TEREA in a clean, dry, and cool place. 

Starting IQOS ILUMA

Using IQOS ILUMA

Insert the TEREA to the line on filter until Holder vibrates and light(s) pulse(s). Heating starts automatically, or (if needed) by pressing button for 1 second.

Auto Stop feature

During use, the experience will stop if the TEREA is moved or removed from the Holder. Remove the TEREA and dispose of as soon as fully cooled. Do not ingest or disassemble TEREA. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children and pets.

IQOS ILUMA ONE 

Starting IQOS ILUMA ONE

Using IQOS ILUMA ONE

1. Slide to open. Insert the TEREA to the line on filter with filter facing outside and wavy line point up.
2. IQOS ILUMA ONE does not have autostart as a default setting. Press Button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s). Keep TEREA SMARTCORE STICK™ in position during the preheating.  
3. Start using once IQOS ILUMA ONE vibrates, and Status Light(s) stay fixed. 
4. During use Status Light(s) indicate remaining time.  
5. To signal the last 30 Seconds or last 2 puffs, IQOS ILUMA ONE will vibrate once with one Light pulsing white. 
6. Remove used TEREA and dispose of dispose as soon as fully cooled according to local waste disposal regulations.
7. Slide to close. Do not ingest or disassemble TEREA. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children and pets.

If your device is still not working, then perform a reset by pressing the Button for 7 seconds then release. All Status Lights will turn OFF, blink twice, and turn on to confirm a RESET. 

BONDS by IQOS

Before the First Use: Fully charge your device with the supplied charging cable and certified AC Power Adaptor (either supplied in the box or from a reputable source) for approximately 180 min.

Start Your Experience: Press and hold the Button for 4 seconds, then release. The Status Lights will turn on slowly.

Prepare

1. Open the slider and insert the BLENDS tobacco stick to the line on filter with filter facing outside

2. Press the button until the device vibrates (1^st vibration). Status light will start pulsing.

3. After 10 seconds of pre-heating, the device will vibrate again (2nd vibration). Take one puff to prime your device. 

The Experience

1. After 30 seconds of pre-heating, the device will vibrate again (3rd vibration). Your device is now ready to be used. You will have 4 minutes experience.

2. You may use the device up to 3 times in a row. After 3 consecutive uses the device will cool down automatically and will not allow the 4^th use.

3. Two waves of consecutive (running) status lights will indicate the cooling down process. It will take 4 minutes before you can use your device again.

After the Experience

1. Remove the tobacco stick and slide back the cover of the device to prevent any foreign particles from entering.

2. To turn OFF your device, press the button more than 3 seconds (but less than 10 seconds). Note, that pressing longer than 10 seconds will reset the device, and it will finish the reset sequence in ON mode.

3. To go back to ON mode, press the button again for more than 3 seconds (but less than 10 seconds).

Previous IQOS Generations

You should store your IQOS Originals in a dry ventilated place and keep it within its operating temperature range (0°C - 40°C). Make sure not to expose it to excessive heat or moisture. If you haven’t used your IQOS ORIGINALS for a while first, ensure it is within its operating temperature range then try to charge it fully before using it.

If you have not used your IQOS Originals device for a long period of time, please try to charge it first. Please ensure there is no visible damage or humidity present before usage. In case you notice any malfunctioning during the use of the product, please stop using the device.

When you start charging the battery after a long period of inactivity, for example, when your battery is completely depleted, the charging lights may not appear for up to 20 minutes, but don’t worry as this is a normal process. 

IQOS Originals DUO

1. Place the IQOS Originals DUO holder inside the IQOS Originals DUO pocket charger.

2. Press the pocket charger button for 4 seconds to turn the device ON or OFF. Remember, turning off pocket charger will also turn off the holder.

3. Press and release briefly the pocket charger button.

4. Allow your pocket charger to charge your holder completely.

5. Now, you know the basics and ready to use your IQOS ORIGINALS DUO! Watch the tutorial to learn further details on your IQOS ORIGINALS DUO device.

IQOS Originals ONE

1. Press the button of IQOS ORIGINALS ONE for 4 seconds to turn the device ON or OFF.

2. Press and release the button briefly to view the charge status while it is not in use.

a. 4 full white strip lights: More than 75% charged.

b. 3 full white strip lights: 50% - 75% charged.

c. 2 full white strip lights: 25% - 50% charged.

d. 1 full white strip light: Less than 25% charged.

3. Plug your device into a power outlet with the provided original IQOS ORIGINALS ONE power adaptor and AC Cable. While your device is being charged, the lights will be pulsing.

4. Ensure your device is fully charged to have up to 20 experiences.

5. Now, you know the basics and ready to use your IQOS ORIGINALS ONE!

IQOS 3 DUO and IQOS 3 MULTI 

• At the start of the heating (once you press the button to start heating) - one vibration
• When the device is ready to be used – two vibrations
• When the session is nearly complete (30 seconds prior the end) - two vibrations

The IQOS 3 DUO lets you enjoy 2 consecutive uses before needing to recharge. Once you’ve finished your first use, there’ll be one light to show you have one more use left. If you’d like the second use right away, your IQOS Holder is instantly ready for you. If you don’t need the second use right away, simply put your IQOS Holder back in the Pocket Charger for a quick recharge to give you two uses again.

IQOS 2.4 PLUS

• At the start of the heating (after you've pressed the on/off button on the holder to start heating). As soon as the LED is permanently lit, the device is ready for use.
• When your experience is almost over (30 seconds before the end)

If the device has not been used for a long time, the battery may deteriorate or break down.

When you start charging the battery after a long period of inactivity (i.e. when your battery is completely depleted), the charging lights may not appear after up to 15 minutes. This is a normal process. In the case you notice any malfunctioning during use of the product, please stop using the device.

If you do not intend to use your device for a long period of time, we advise you to keep it charged since a low charge may deteriorate the battery performance. Soft reset procedure: press and hold the on/off button together with cleaning button for 2 seconds. If the charging time is less than 15 minutes: please remove the Holder from the Pocket Charger to accelerate the charging time of the Pocket Charger.

If the Pocket Charger lights start blinking, the device is charging. If the charging time is more than 15 minutes (and still no lights): The Pocket Charger may be defective and may need to be replaced. Please contact IQOS Customer Care.

Can you take IQOS onto an airplane?

You may take IQOS onto an airplane, but it needs to be in your carry-on luggage. Just like the consumption of tobacco, it is generally prohibited to use IQOS on an airplane. Please make sure to check and comply applicable airline regulations/policies.

Can I use IQOS indoors?

Using IQOS indoors is a better choice than smoking cigarettes indoors. It does not generate smoke or secondhand smoke because it does not burn tobacco. However, IQOS is not safe or risk-free even for people around the user. This product should not be used around sensitive audiences. Finally, using this product in indoor public places should follow relevant laws, ordinances, and the policy of the building administrator.

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