IQOS TRIAL OFFER TERMS AND CONDITIONS
The IQOS TRIAL OFFER with details provided in ANNEX A (“Offer”) is open to legal age users who are at least 18 years old and above (as of the date of his/her participation in the Offer) residing in the Philippines, and who would otherwise continue to use tobacco or use nicotine containing products (“Customer”) to borrow an IQOS Trial Kit for an extended trial period.
ANNEX A: MECHANICS
I. IQOS TRIAL OFFER
1. Eligibility/Who Can Avail
a. are 18 years old and above;
b. who smoke or who would otherwise continue to use tobacco or nicotine containing products; and
c. customers who have not purchased IQOS ILUMA or does not have a linked IQOS ILUMA device in their IQOS.com account.
2. Duration of the Offer and Where to Avail
a. The Offer period is from April 1, 2025 to December 31, 2025. PMFTC/AAI has the sole discretion to shorten or extend the Offer period if circumstances so warrant.
b. The Offer can only be availed in the following points-of-sale:
i. IQOS Stores
ii. IQOS.com
iii. IQOS partner establishments
iv. IQOS activations in adult recreational locations (bars, casinos, etc.)
3. Specific Mechanics of the Offer
a. Customers must log in to their IQOS.com account to check if they are eligible for the Offer. IQOS Store Sales Experts, IQOS Coaches and IQOS Field Sales Experts can also check the Customer’s profile to see if the Customer is eligible for the Offer.
b. Customers who avail of the IQOS Trial Offer can avail of an IQOS Trial Kit for a specific period to try IQOS at their own convenience. Customers are required to purchase TEREA packs to borrow the IQOS Trial Kit, the details of which are shown below:
PURCHASE REQUIREMENT AND OFFER AVAILABILITY |
TRIAL PERIOD |
IQOS TRIAL KIT CONTENTS |
2 packs of TEREA
Offer available in IQOS Stores, IQOS.com and IQOS partner establishments |
7 Days |
One (1) IQOS ILUMA or IQOS ILUMA One device* One (1) free TEREA Oasis Pearl pack* One (1) charging cable One (1) trial kit pouch
*subject to availability |
1 pack of TEREA
Offer available in IQOS activations in adult recreational locations |
Same Day |
One (1) IQOS ILUMA or IQOS ILUMA One device* One (1) trial kit pouch
*subject to availability |
a. The Offer can only be availed of once per Customer.
b. The IQOS Trial Offer for IQOS.com is only available for Customers within Metro Manila only. Customers who avail the Offer in IQOS.com are entitled to a free delivery of the IQOS Trial Kit.
c. Customer is expected to handle, use, and safekeep the IQOS Trial Kit until the end of the trial period. If the IQOS device is damaged or broken during the trial period, Customer must return the IQOS device to the point-of-sale where it was availed.
d. Customer can return the IQOS Trial Kit any time within their respective trial period. Guidelines for the return are detailed below:
POINT-OF-SALE WHERE CUSTOMER AVAILED THE IQOS TRIAL KIT |
POINT-OF-SALE WHERE CUSTOMER CAN RETURN THE IQOS TRIAL KIT |
IQOS STORE |
Return to the same IQOS store where IQOS Trial Kit was availed of |
IQOS.COM |
Return to any IQOS store
Return to IQOS delivery rider |
IQOS partner establishments |
Return to the same IQOS partner establishment where IQOS Trial Kit was availed of |
IQOS activations in adult recreational locations (bars, casinos) |
Return to the same IQOS activation where IQOS trial kit was availed of |
a. Customer must return the same IQOS Trial Kit in good condition. This includes the IQOS ILUMA device, the charging cable, and the trial kit pouch.
b. PMFTC and/or its authorized representative will verify the identity and age of each Customer. Customers who fail to pass the verification procedure (e.g. age non-eligibility) shall be informed that they are not eligible to avail of the Offer.
I. IQOS TRIAL REWARD
1. Eligibility/Who Can Avail
a. The Offer is given to Customers who have not purchased IQOS ILUMA or does not have a linked IQOS ILUMA device in their IQOS.com account who availed of the IQOS Trial Offer in IQOS.com.
2. Duration of the Offer and Where to Avail
a. The Offer period is from April 1, 2025 to December 31, 2025. PMFTC/AAI has the sole discretion to shorten or extend the Offer period if circumstances so warrant.
b. The Offer can only be availed in any of our IQOS Stores in Metro Manila.
c. The Offer can only be availed once per Customer.
3. Specific Mechanics of the Offer
a. Customers who availed of the IQOS Trial Offer in IQOS.com are offered an IQOS.com exclusive reward. The Customer is eligible for a one-time PHP 500 discount on their first IQOS ILUMA device.
b. The Offer is only applicable to IQOS ILUMA and IQOS ILUMA One devices only.
a. The Offer is redeemable only in IQOS Stores. The Customer must return their complete IQOS Trial Kit to any IQOS Store in Metro Manila to avail of the offer at any point within their trial period.
b. Customers must log in to their IQOS.com account to check if they are eligible for the Offer. IQOS Store Sales Experts, IQOS Coaches and IQOS Field Sales Experts can also check the Customer’s profile to see if the Customer is eligible for the Offer.
c. PMFTC and/or its authorized representative will verify the identity and age of each Customer. Customers who fail to pass the verification procedure (e.g. age non-eligibility) shall be informed that they are not eligible to avail of the Offer.
ANNEX B
IQOS Stores