STARTER KIT OFFER TERMS AND CONDITIONS

The Starter Kit offer with details provided in ANNEX A (“Offer”) is open to legal age users who are at least 18 years old (as of the date of his/her participation in the Offer) and above residing in the Philippines who otherwise wish to continue to use tobacco or nicotine containing products (“Customer”).

ANNEX A: MECHANICS

1. Eligibility/Who Can Avail

(a) The Offer is for Customers who will buy an IQOS device for the first time. IQOS devices consists of an IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS Device Kit.

2. Duration of the Offer and Where to Avail

(a) The Offer period is from February 1, 2024 to December 31, 2024. PMFTC/AAI has the sole discretion to shorten or extend the Offer period if circumstances so warrant.

(b) The Offer is a one-time introductory offer that can only be redeemed during the Customers’ first time purchase of an IQOS device.

(c) The Offer can be availed at or through the following:

(i) Official IQOS Stores

(ii) IQOS.com (online store)

(iii) IQOS Coaches

(iv) IQOS Pop-up Stores & BONDS by IQOS Pop-up Stores

IQOS Pop-up Stores and BONDS by IQOS Pop-up Stores are boutique stores deployed in various locations in Metro Manila operated by IQOS & BONDS by IQOS Field Sales Experts where a Customer may avail of the Offer. Pop-up Store locations can be accessed in Annex B.

(v) IQOS Partners

IQOS Partners are select partner establishment branches that are authorized to distribute PMFTC products. IQOS Partner locations are listed in Annex B.

(vi) Participating Supermarkets, Convenience Stores and Specialty Stores: select branches of the listed retailer partners below

  • Robinsons Supermarket Group (Robinsons Supermarket, Robinsons Easymart, Shopwise)
  • 7-Eleven branches
  • Lighters Galore
  • DJ Shop
  • Green Puff
  • Sondrik
  • FUMA
  • Planet Vape

(vii) Participating Retailers or IQOS/ Bonds Authorized Retailers:

  • Participating retailers are retailers who have been selected by PMFTC to be the “Participating Retailers” for this Offer.
  • IQOS/ Bonds Authorized Retailers are identified PMFTC Directly Serviced Points of Sale that can offer IQOS promotions to legal age consumers residing in the Philippines who otherwise wish to continue to use tobacco or nicotine containing products (“Customers”).

3. Specific Terms of the Offer

(a) The Offer is a one-time introductory offer for Customers who will buy an IQOS device for the first time (with the following Offer prices listed below) consisting of an IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit and free packs of heated tobacco sticks (compatible to the relevant IQOS device) (“Starter Kit):

Device

Suggested Retail Price

Starter Kit Content (TEREA™, HEETS™ or BLENDS)

Where to avail

IQOS ILUMA PRIME

Php5690

2 Free packs of TEREA™ - a choice of either:

a) Non-Menthol Starter Kit, OR:

 i. 1 pack Amber

 ii. 1 pack Yellow

b) Menthol Starter Kit:

i. 1 pack Blue

ii. 1 pack Purple

IQOS.com, IQOS stores, IQOS Pop-up stores, IQOS Partners or IQOS coaches

 

IQOS ILUMA

 

 

Php2990

IQOS ILUMA ONE

Php1690

BONDS BY IQOS

 

Php990

 

1 free pack of Blends - a choice of either:

a) 1 pack Rich Classics

b) 1 pack Round Classics

c) 1 pack Ice Fresh

d) 1 pack Cool Fresh

IQOS.com, IQOS stores or IQOS coaches, BONDS by IQOS Pop-up Stores

(b) Customers must log in to their IQOS.com account to check if they are eligible for the Offer.IQOS Store Sales Experts, IQOS Coaches and IQOS Field Sales Representatives can also check the Customer’s profile to see if the Customer is eligible for the Offer

(c) The Offer is only for Customers who are new or first time purchasers of IQOS devices and can only be combined with the “Employee Referral Program”, “Refer A Friend Program” – etc. However, the Offer cannot be combined with other promotions or programs such as the Trade-in Promotions, etc.

(d) PMFTC and/or its authorized representative will verify the identity and age of each Customer. Customers who fail to pass the verification procedure (e.g. age non-eligibility) shall be informed that they are not eligible to avail of the Offer.

ANNEX B

IQOS Pop-up Stores, IQOS Partners, Participating Supermarkets, Convenience Stores, and Specialty Stores

1. IQOS Pop-up Store & BONDS by IQOS Pop-up Store Locations

For the complete and updated list of IQOS Pop-up Store locations, you may refer to our store locator in IQOS.com using this link: https://www.iqos.com/ph/en/Try-IQOS.html

For BONDS by IQOS Pop-up Store Locations, you may refer to this link: https://www.iqos.com/ph/en/bonds-locator.html

2. IQOS Partners Locations

Ice Vape Lounge: 4948 Enrique St, Makati, Metro Manila

HMMP Vape Shop (Muscle Vape): 4334 Filmore St, cor Dayap St, Makati, 1235 Metro Manila

Drip Pods: 656 Earnshaw St, Sampaloc, Manila, 1008 Metro Manila

Classy Cloud Vape Shop: 1875 Laong Laan Rd, Sampaloc, Manila, 1008 Metro Manila

Vaportech: 1541 Pedro Gil Brgy 815, Manila City

3. Participating Supermarkets, Convenience Stores, and Specialty Stores

7-Eleven

  • 7-Eleven Aseana
  • 7-Eleven Baclaran 2
  • 7-Eleven Bansalangin 2
  • 7-Eleven Centris 1
  • 7-Eleven Commonwealth
  • 7-Eleven Dakota
  • 7-Eleven Gateway Mall
  • 7-Eleven Greenfield It
  • 7-Eleven Intrepid Plaza
  • 7-Eleven Manhattan Parkview
  • 7-Eleven Marco Polo
  • 7-Eleven Matalino
  • 7-Eleven New Port
  • 7-Eleven One E-Com
  • 7-Eleven Orient Square
  • 7-Eleven Panay
  • 7-Eleven Telus
  • 7-Eleven Tim Kalaw
  • 7-Eleven Tomas Morato 2
  • 7-Eleven Wilcon Makati

DJ Shop

  • Antipolo
  • Cavite
  • Cebu
  • Metro Manila

Green Puff

  • Shoppesville
  • Theater Mall
  • Glorietta 4
  • Granada St.
  • Market-Market
  • P. Guevarra
  • SM Clark
  • SM Megamall
  • SM North EDSA
  • SM Pampanga
  • SM Pasig

Lighters Galore

  • Abreeza Davao
  • Alimall
  • Ayala Fairview Terraces
  • Ayala Harbor Point, Subic
  • Ayala Mall Alabang Town Center
  • Ayala Mall Cebu
  • Ayala Mall Centrio, Cagayan De Oro
  • Ayala Mall Glorietta Level 1
  • Ayala Mall Market-Market
  • Ayala Mall Marquee
  • Ayala Malls Cloverleaf
  • Ayala Malls Bay Area
  • Ayala Malls Feliz
  • Ayala Malls Trinoma Level 1
  • Ayala Malls Trinoma Level 2
  • Bridgeway
  • Citymall Boracay
  • Corinthian Hills
  • DMall Boracay
  • Double Dragon
  • Eastwood Technoplaza 2
  • Ever Gotesco Commonwealth
  • Farmers Plaza Mall
  • Festival Supermalls
  • Gaizano Davao
  • Limketkai CDO
  • Nepo Mall Angeles             
  • One Ayala Mall
  • Pacific Mall Legazpi
  • Robinsons Antipolo
  • Robinsons Bacolod
  • Robinsons Dumaguete
  • Robinsons Galleria
  • Robinsons Iligan
  • Robinsons Ilocos
  • Robinsons Ilo-Ilo
  • Robinsons Isabela
  • Robinsons Lipa
  • Robinsons Magnolia
  • Robinsons Palawan
  • Robinsons Place Antipolo
  • Robinsons Place Butuan
  • Robinsons Place Dasmariñas
  • Robinsons Place Ermita 1
  • Robinsons Place Ermita 2
  • Robinsons Place Gen. Trias
  • Robinsons Place Las Piñas
  • Robinsons Place Malolos
  • Robinsons South Galleria
  • Robinsons Tacloban
  • Robinsons Tuguegarao
  • Shangri-La Plaza Mall
  • SM Bacolod
  • SM Batangas
  • SM Butuan
  • SM Cabanatuan
  • SM Cauayan
  • SM City Bacoor
  • SM City Baliwag
  • SM City Cebu
  • SM City Davao
  • SM City Gen.San
  • SM City Ilo-Ilo
  • SM City Lipa
  • SM City Olongapo Downtown
  • SM City Sta. Mesa
  • SM Clark
  • SM Daet
  • SM Dasmariñas
  • SM Fairview
  • SM Grand Central
  • SM Lucena
  • SM Marilao
  • SM Megamall      
  • SM Mindro
  • SM North Edsa
  • SM Pampanga
  • SM Puerto Princesa, Palawan
  • SM Rosales
  • SM San Pablo
  • SM Savemore Tacloban
  • SM Southmall
  • SM Sta. Rosa
  • SM Sucat
  • Sta. Lucia East Grand Mall
  • Sta. Lucia Mall
  • The Fort Strip
  • Theater Mall
  • Uptown BGC
  • Venice Grand Canal Mall

Planet Vape

  • Glorietta 2
  • Greenhills
  • Harmonia Center
  • Karport
  • Pioneer Center
  • One Ayala
  • Robinsons Galleria
  • SM BF Paranaque
  • SM Bicutan
  • SM Fairview
  • SM Mall Of Asia
  • SM Manila
  • SM Masinag
  • SM Megamall      
  • SM North EDSA
  • SM Novaliches
  • SM San Lazaro
  • SM Southmall
  • SM Sta Mesa
  • Tuscany

Rob Easymart

  • Rob Easymart Arnaiz Pasay
  • Rob Easymart BF Resort Village Las Pinas
  • Rob Easymart C. Raymundo Pasig
  • Rob Easymart Cityland Santolan Pasig
  • Rob Easymart E. Rodriguez Sr. Qc
  • Rob Easymart Filinvest Batasan Hills
  • Rob Easymart Friendship Angeles
  • Rob Easymart Lagro Quirino Hi-Way
  • Rob Easymart Lancaster Square Imus
  • Rob Easymart Liberty Building Boni
  • Rob Easymart M. Alvares Las Pinas               
  • Rob Easymart Manhattan Heights Cubao
  • Rob Easymart Mariposa Arcade Kapasigan                  
  • Rob Easymart Metro Point Mall Taft
  • Rob Easymart N Domingo San Juan
  • Rob Easymart One Mercedes Plaza Pasig
  • Rob Easymart Roblou Market Place Cainta
  • Rob Easymart San Lorenzo Place Makati
  • Rob Easymart The Emerald Court Project 6
  • Rob Easymart Valenzuela Town Center

Robinsons

  • Robinsons Acacia Escalades Pasig
  • Robinsons B Hive Mall Valenzuela
  • Robinsons Balagtas Towncenter
  • Robinsons Berkeley Commonwealth
  • Robinsons Bluewave Marikina
  • Robinsons Cainta Rizal
  • Robinsons Capitol Hillsqc
  • Robinsons Centro Pacita
  • Robinsons Citi Square Malabon
  • Robinsons Dolores San Fernando
  • Robinsons Dona Carmen Fairview
  • Robinsons Gateway Cubao
  • Robinsons Graceland Plaza Marikina
  • Robinsons Happy Go Mall Valenzuela
  • Robinsons Imall Canlubang
  • Robinsons Karangalan Pasig
  • Robinsons Kinghome Bucandala Imus
  • Robinsons Lucky Gold Plaza Ortigas
  • Robinsons Magnolia
  • Robinsons Mercedes Pasig
  • Robinsons Metroplaza Quirino Caloocan
  • Robinsons Otis Paco
  • Robinsons Rioking Don Antonio
  • Robinsons RMR Square Tandang Sora
  • Robinsons Antipolo
  • Robinsons Ermita
  • Robinsons Galleria South San Pedro
  • Robinsons Las Pinas
  • Robinsons Sta Rosa
  • Robinsons Southwoods Mall Laguna
  • Robinsons Summit Ridge Tagaytay
  • Robinsons Town Mall Malabon
  • Robinsons Townville Arvo Dasmarinas
  • Robinsons Townville Nuvali Sta Rosa
  • Robinsons Townville Pulilan
  • Robinsons Townville Regalado
  • Robinsons Tutuban Centermall
  • Robinsons Twin Lakes Village Batangas
  • Robinsons Victory Mall Caloocan
  • Robinsons Z Square Banawe

Shopwise

  • Shopwise Araneta Center Cubao
  • Shopwise Chino Roces Makati
  • Shopwise Circuit Makati
  • Shopwise Commonwealth
  • Shopwise San Roque Antipolo
  • Shopwise Sta. Rosa
  • Shopwise Sucat

Sondrick

  • SM Mall of Asia

The Marketplace

  • The Marketplace Ayala Triangle Makati
  • The Marketplace Central Square BGC
  • The Marketplace Century Mall Makati
  • The Marketplace Corinthian Hills
  • The Marketplace EDSA Shangri-La
  • The Marketplace Greenbelt I Makati
  • The Marketplace Mille Luce VC Rizal
  • The Marketplace Paseo Center Makati
  • The Marketplace Powerplant Mall Rockwell
  • The Marketplace San Antonio Arcade Makati
  • The Marketplace Tomas Morato
  • The Marketplace Two Central Makati
  • The Marketplace Uptown Place Taguig

General Term & Conditions

1. This Offer is being carried out by ActivAsia Inc. (“AAI”) as an authorized distributor of PMFTC products. IQOS Stores are operated by AAI and IQOS coaches are authorized sales representatives of AAI. IQOS.com is owned by Philip Morris International and its affiliate in the Philippines, PMFTC Inc ("PMFTC") and the online store of IQOS.com is operated by AAI, and all orders are fulfilled by AAI, as an authorized distributor of PMFTC products sold in IQOS Stores and IQOS.com. Deliveries are carried out by AAI or by AAI’s authorized third-party delivery providers.

2. PMFTC/AAI reserves the right to modify, change, or revise the rules and mechanics of the Offer.

3. Customers using multiple IQOS.com accounts to participate in the Offer are disqualified. PMFTC/AAI reserves the right to disqualify any Customer if there is any evidence of fraud or irregularities in his/her participation in the Offer.

4. PMFTC/AAI reserves the right to hold, suspend or block a Customer’s IQOS.com account due to suspicious, fraudulent or illegal activity.

5. PMFTC/AAI reserves the right to cancel, amend, or revoke these terms and conditions without notice in the event of fraudulent activity, cheating, a security breach or any anticipated breach of any applicable law or regulation, an event or disturbance outside of PMFTC’s control such as acts of God, civil or military events, catastrophes, technical issues/connectivity, pandemic or war. Any changes to the Offer will be announced accordingly.

6. By participating in the Offer, Customer confirms his/her consent to process his/her personal data provided as part of the Offer. Details of such processing are described in Philip Morris International’s (PMI) Consumer Privacy Notice found at https://www.pmiprivacy.com/en/consumer and AAI’s Data Privacy Consent Policy.Important information: This product is harmful and contains nicotine which is a highly addictive substance. This is for use only by adults and is not recommended for use by non-smokers. Please visit IQOS.com to find out more about Philip Morris International’s Good Conversion Practices.

1.  The Customer will be subject to age verification process wherein he/she will be requested to submit a valid Government Issued ID before items can be purchased and/or delivered to the Customer. The following valid Government Issued IDs as proof of age:  Passport, Alien Certificate of Registration, Driver's License, Firearms License, NBI Clearance Card, Philhealth ID, Postal ID, PRC ID, SSS ID, TIN ID, Unified Multi-Purpose ID or Voter's ID.

2. In cases where Customer cannot accept the delivery, an authorized representative who is at least eighteen (18) years old and above can claim on behalf of the Customer provided the following documents are presented to the courier:

a) Valid government issued ID of representative for identity check and age verification

b) Copy of a valid government issued ID of Customer for identity check and age verification

c) Signed authorization letter indicating the order reference number and stating that the Customer is authorizing the representative to receive the orders (IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit and the Starter Kit choice of TEREA™, BLENDS, or HEETS™ packs and order reference number).

The courier will not be able to deliver the Customer’s IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit Device Kit and respective Starter Kits if any of the above-required documents are not presented.

1. For deliveries, the courier will communicate and coordinate details, with delivery attempt at a maximum of two (2) times. A third delivery attempt will be available in selected cities that offer same/next day delivery; and can be arranged with an additional delivery fee that will be communicated in advance by AAI/courier, and to be confirmed by the Customer. In the event of failure to receive the delivery for credit card or GCash transactions, normal refund process will be followed:

For credit card transactions:

For Credit Cards issued locally: Refund will take up to 10 working days but also subject to issuing bank lead times

For Credit Cards issued abroad: Refund will take up to 45 days, but also subject to issuing bank lead times

You may check the status of your refund with your issuing bank.

2. For GCash transactions, refund must be coursed through IQOS Customer Care team. The Customer shall call IQOS Customer Care team to trigger the refund process and will be able to credit back to the Customer’s GCash account real time

3. In instances of non-eligibility of the Customer to avail of the Offer, Customers who opted to pay in credit or through GCash will follow standard refund process as stated in Section III.3.

1. IQOS.com website may be subject to possible technical and system issues. We will provide the necessary notice to the Customers if such is the case.

2. All decisions of PMFTC and/or AAI and its agents in all matters relating to the interpretation and implementation of this terms and conditions, including the mechanics are final, and no objections and/or appeals thereon will be entertained.

3. Customers availing the Offer agree and confirm the following:

  • that you are a legal-age smoker at least 18 years old or above as of the date of his/her participation in the Offer;
  • that you have read and understood the terms and conditions detailed herein;
  • that you agree to follow the applicable mechanics of the Offer;
  • that you agree to assume all such risks, foreseeable or otherwise, and hereby release and discharge PMFTC and/or AAI, its affiliates and all other persons and entities connected with the Offer from any liability for, or any claims that may arise in respect of, any and all property losses and/or injuries whatsoever that you may sustain, no matter how any such property losses and/or injuries are caused.

4. If you have any questions regarding your IQOS.com order, please contact IQOS Sales Team.  For anything else related to IQOS, feel free to contact IQOS Customer Care at Facebook.com/ph.iqos, contact.ph@iqos.com or at #983838.

5. PMFTC/AAI will not be liable to the Customer for any taxes, costs, liabilities or expenses that may arise from this Offer.