2024 11.11 ECOMMERCE PROMO
TERMS & CONDITIONS

The 2024 11.11 ECOMMERCE PROMO, which comprises of an 11.11 Discount Voucher in IQOS.com, Lazada, Shopee and 11.11 Bundle Products for GLIFE, with details provided in ANNEX A (“Offer”) is open to legal age users who are at least 18 years old (as of the date of his/her participation in the Offer) and above residing in the Philippines who otherwise wish to continue to use tobacco or nicotine containing products (“Customer”). The 2024 11.11 ECOMMERCE PROMO aims to provide new and existing users who are legal age smokers 18 years old and above, residing in the National Capital Region and selected municipalities, Philippines, and who would otherwise continue to use tobacco or nicotine containing products (“Customers”) with a chance to purchase IQOS products at a better price than the suggested retail price. Valid once per Customer only per channel.

ANNEX A

11.11 Discount Voucher Mechanics for IQOS.COM, LAZADA, SHOPEE

Mechanics for the 11.11 Discount Voucher in IQOS.COM, LAZADA, and SHOPEE on November 11-13, 2024. 

1. Eligibility/Who Can Avail:

a) IQOS.com: 18 y/o+ LAS/LAUs

b) Lazada: 18 y/o+ LAS/LAUs

c) Shopee: 18 y/o+ LAS/LAUs

d) Must be residing in National Capital Region and selected municipalities, Philippines (“User”)

2. Duration of the Offer and Where to Avail:

a) The duration of the Promotion is from November 11 to 13, 2024 

b) Redemption period is from November 11 to 13, 2024

c) The Offer can be availed in the following:

i. IQOS.com website

ii. IQOS Official Store in Lazada PH

iii. IQOS Official Store in Shopee PH

3. Specific terms of the offer: The current suggested retail price of TEREA 1 ream is P1,500 and BLENDS 1 ream is P1,200. With the 11.11 Discount Voucher, IQOS will be offering an 11% OFF voucher with a minimum spend of P2,990, applicable on TEREA and BLENDS products from November 11, 2024 – November 13, 2024. The 11.11 Discount Voucher can be redeemed and applied once only per user per channel.

4. The following products are eligible for the 11.11 Discount Voucher: 

  • TEREA Amber Selection – 10 Packs 
  • TEREA Purple Wave Selection – 10 Packs 
  • TEREA Green Selection – 10 Packs 
  • TEREA Blue Selection – 10 Packs 
  • TEREA Bronze Selection – 10 Packs 
  • TEREA Yellow Selection – 10 Packs 
  • BLENDS by IQOS (Round Classics) – 10 Packs 
  • BLENDS by IQOS (Cool Fresh) – 10 Packs 
  • BLENDS by IQOS (Ice Fresh) – 10 Packs 
  • BLENDS by IQOS (Rich Classics) – 10 Packs 

5. IQOS’ Order Limit of 15 cartons within 90 days per user across all channels still holds true and is applicable to this promotion. 

6. The 11.11 Discount Voucher cannot be combined with any special offers, promotions, or vouchers UNLESS otherwise stated on IQOS.com, Lazada, Shopee.

7. The duration of the 11.11 Discount Voucher is from November 11-13, 2024 or until supplies last. PMFTC/AAI has the sole discretion to extend or revise the duration of the promotion if circumstances so warrant.

11.11 Bundled Products Promotion Mechanics for GLIFE

Mechanics for the 11.11 Bundled Products Promotion in GLIFE on November 11-13, 2024. 

1. Eligibility/Who Can Avail: 

a) GCASH/GLIFE users, 18 y/o+ LAS/LAUs

b) Must be residing in National Capital Region and selected municipalities, Philippines (“User”)

2. Duration of the Offer and Where to Avail:

a) The duration of the Promotion is from November 11 to 13, 2024

b) Redemption period is from November 11 to 13, 2024

c) The Offer can be availed in the following: IQOS Official Store in GLIFE

3. The 11.11 Bundled Products Promotion is available only for persons who are legal age smokers who are (a) at least 18 years old who would otherwise continue to smoke or use other nicotine products, and (b) residing in the National Capital Region and selected municipalities, Philippines (“User”). 

4. Specific terms of the offer:

a) The current suggested retail price of TEREA 1 ream is P1,500. With the 11.11 Bundled Products Promotion, IQOS will be offering 2 reams of TEREA at the price of P2,670 (P330 discount). The following TEREA products are included for the 11.11 Bundled Products promotion:

· TEREA Amber Selection – Bundled as 2 reams or 2 10-Packs

· TEREA Purple Wave Selection – Bundled as 2 reams or 2 10-Packs

· TEREA Green Selection – Bundled as 2 reams or 2 10-Packs

· TEREA Blue Selection – Bundled as 2 reams or 2 10-Packs

· TEREA Bronze Selection – Bundled as 2 reams or 2 10-Packs

· TEREA Yellow Selection – Bundled as 2 reams or 2 10-Packs

b) The current suggested retail price of BLENDS 1 ream is P1,200. With the 11.11 Bundled Products Promotion, IQOS will be offering 3 reams of BLENDS at the price of P3,204 (P396 discount), applicable on all variants of BLENDS from November 11 – 13, 2024.

· BLENDS by IQOS (Round Classics) – Bundled as 3 reams or 3 10-Packs

· BLENDS by IQOS (Cool Fresh) – Bundled as 3 reams or 3 10-Packs

· BLENDS by IQOS (Ice Fresh) – Bundled as 3 reams or 3 10-Packs

· BLENDS by IQOS (Rich Classics) – Bundled as 3 reams or 3 10-Packs

5. IQOS’ Order Limit of 15 cartons within 90 days per user across all channels still holds true and is applicable to this promotion.

6. The 11.11 Bundled Products Promotion cannot be combined with any special offers, promotions, or vouchers UNLESS otherwise stated on IQOS.com and/or GLIFE.

7. The duration of the 11.11 Bundled Products Promotion is from November 11-13, 2024 or until supplies last. PMFTC/AAI has the sole discretion to extend or revise the duration of the promotion if circumstances so warrant.

General Term & Conditions

1. This Offer is being carried out by ActivAsia Inc. (“AAI”) as an authorized distributor of PMFTC products. IQOS Stores are operated by AAI and IQOS coaches are authorized sales representatives of AAI. IQOS.com is owned by Philip Morris International and its affiliate in the Philippines, PMFTC Inc ("PMFTC") and the online store of IQOS.com is operated by AAI, and all orders are fulfilled by AAI, as an authorized distributor of PMFTC products sold in IQOS Stores and IQOS.com. Deliveries are carried out by AAI or by AAI’s authorized third-party delivery providers.

2. PMFTC/AAI reserves the right to modify, change, or revise the rules and mechanics of the Offer.

3. Customers using multiple IQOS.com accounts to participate in the Offer are disqualified. PMFTC/AAI reserves the right to disqualify any Customer if there is any evidence of fraud or irregularities in his/her participation in the Offer.

4. PMFTC/AAI reserves the right to hold, suspend or block a Customer’s IQOS.com account due to suspicious, fraudulent or illegal activity.

5. PMFTC/AAI reserves the right to cancel, amend, or revoke these terms and conditions without notice in the event of fraudulent activity, cheating, a security breach or any anticipated breach of any applicable law or regulation, an event or disturbance outside of PMFTC’s control such as acts of God, civil or military events, catastrophes, technical issues/connectivity, pandemic or war. Any changes to the Offer will be announced accordingly.

6. By participating in the Offer, Customer confirms his/her consent to process his/her personal data provided as part of the Offer. Details of such processing are described in Philip Morris International’s (PMI) Consumer Privacy Notice found at https://www.pmiprivacy.com/en/consumer and AAI’s Data Privacy Consent Policy.

7. Important information: This product is harmful and contains nicotine which is a highly addictive substance. This is for use only by adults and is not recommended for use by non-smokers. Please visit IQOS.com to find out more about Philip Morris International’s Good Conversion Practices.

1. The Customer will be subject to age verification process wherein he/she will be requested to submit a valid Government Issued ID before items can be purchased and/or delivered to the Customer. The following valid Government Issued IDs as proof of age: Passport, Alien Certificate of Registration, Driver's License, Firearms License, NBI Clearance Card, Philhealth ID, Postal ID, PRC ID, SSS ID, TIN ID, Unified Multi-Purpose ID or Voter's ID.

2. In cases where Customer cannot accept the delivery, an authorized representative who is at least eighteen (18) years old and above can claim on behalf of the Customer provided the following documents are presented to the courier:

a) Valid government issued ID of representative for identity check and age verification

b) Copy of a valid government issued ID of Customer for identity check and age verification

c) Signed authorization letter indicating the order reference number and stating that the Customer is authorizing the representative to receive the orders (IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit and the Starter Kit choice of TEREA™, BLENDS, or HEETS™ packs and order reference number).

The courier will not be able to deliver the Customer’s IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit Device Kit and respective Starter Kits if any of the above-required documents are not presented.

1. For deliveries, the courier will communicate and coordinate details, with delivery attempt at a maximum of two (2) times. A third delivery attempt will be available in selected cities that offer same/next day delivery; and can be arranged with an additional delivery fee that will be communicated in advance by AAI/courier, and to be confirmed by the Customer. In the event of failure to receive the delivery for credit card or GCash transactions, normal refund process will be followed:

For credit card transactions:

For Credit Cards issued locally: Refund will take up to 10 working days but also subject to issuing bank lead times

For Credit Cards issued abroad: Refund will take up to 45 days, but also subject to issuing bank lead times

You may check the status of your refund with your issuing bank.

2. For GCash transactions, refund must be coursed through IQOS Customer Care team. The Customer shall call IQOS Customer Care team to trigger the refund process and will be able to credit back to the Customer’s GCash account real time

3. In instances of non-eligibility of the Customer to avail of the Offer, Customers who opted to pay in credit or through GCash will follow standard refund process as stated in Section III.3.

1. IQOS.com website may be subject to possible technical and system issues. We will provide the necessary notice to the Customers if such is the case.

2. All decisions of PMFTC and/or AAI and its agents in all matters relating to the interpretation and implementation of this terms and conditions, including the mechanics are final, and no objections and/or appeals thereon will be entertained.

3. Customers availing the Offer agree and confirm the following:

  • that you are a legal-age smoker at least 18 years old or above as of the date of his/her participation in the Offer;
  • that you have read and understood the terms and conditions detailed herein;
  • that you agree to follow the applicable mechanics of the Offer;
  • that you agree to assume all such risks, foreseeable or otherwise, and hereby release and discharge PMFTC and/or AAI, its affiliates and all other persons and entities connected with the Offer from any liability for, or any claims that may arise in respect of, any and all property losses and/or injuries whatsoever that you may sustain, no matter how any such property losses and/or injuries are caused.

4. If you have any questions regarding your IQOS.com order, please contact IQOS Sales Team. For anything else related to IQOS, feel free to contact IQOS Customer Care at Facebook.com/ph.iqos, contact.ph@iqos.com or at #983838.

5. PMFTC/AAI will not be liable to the Customer for any taxes, costs, liabilities or expenses that may arise from this Offer.