BONDS Sakto Card Member Offer Terms & Conditions

BONDS SAKTO CARD - MEMBER

The BONDS SAKTO CARD – MEMBER offer with details provided in ANNEX A (“Offer”) is open to legal age users who are at least 18 years old (as of the date of his/her participation in the Offer) and above residing in the Philippines who otherwise wish to continue to use tobacco or nicotine containing products (“Customer”).

ANNEX A

BONDS Sakto Card – Mechanics

I. BONDS Member Sakto Card Benefits

1. Eligibility/Who Can Avail

a. The Offer is given to Customers who will buy the new BONDS by IQOS (S1.5) device for the first time. The Customer must have an IQOS account to avail of the offer and must have a valid and active mobile number or email address at the time of registration.

2. Duration of the Offer and Where to Avail

(a) The Offer period is from September 26, 2024 to December 31, 2025. PMFTC/AAI has the sole discretion to shorten or extend the Offer period if circumstances so warrant.

(b) The Offer can only be availed in the following points-of-sale:

i. IQOS Stores

ii. IQOS.com (online store)

iii. IQOS Coaches (if available)

iv. BONDS by IQOS Pop-up Stores

a. BONDS by IQOS Pop-up Stores are boutique stores deployed in various locations in Metro Manila

operated by BONDS by IQOS Field Sales Experts where a Customer may avail of the Offer. Pop-up Store
locations can be accessed in Annex B.

(c) The Offer is a one-time offer that can be redeemed during the Customer’s first purchase of the BONDS by IQOS (S1.5) device.

3. Specific Mechanics of the Offer

(a) Customers who purchase the new BONDS by IQOS (S1.5) device for the first time are given a BONDS by IQOS Welcome Kit. The BONDS by IQOS Welcome Kit contains the following items:

i. One (1) BONDS by IQOS (S1.5) device kit

ii. One (1) BONDS by IQOS welcome brochure

iii. One (1) BONDS Member Sakto Card

(b) Customers with the BONDS Member Sakto Card are entitled to the following benefits:

ii. Welcome Vouchers: WELCOMETOBONDS & ENJOYBONDS

a. The Customer is entitled to two (2) free BLENDS packs redeemable 48 hours after their first BONDS by IQOS (S1.5) device purchase. The Customer can redeem only one (1) free BLENDS pack per day.

b. The Customer can only redeem the free BLENDS packs through the following voucher codes: “WELCOMETOBONDS” and “ENJOYBONDS”. Each voucher code is equivalent to 1 free BLENDS pack.

c. Each voucher code is applicable for one-time use only. The voucher codes cannot be combined in a single transaction.

iii. Onboarding Email Vouchers

a. Customers must have an active email address linked to their IQOS account to avail of the special vouchers.

b. The Customer is entitled to three (3) voucher codes sent to the email address linked to their IQOS account. All voucher codes are equivalent to one (1) free BLENDS packs each - redeemable once the Customer receives the voucher codes via email.

c. The Customer will receive the (3) voucher codes on the 1^st, 2^nd, and 3^rd month from the date of their purchase of a BONDS by IQOS (S1.5) device.

d. Each voucher code is applicable for one-time use only. Only one (1) voucher code can be used in a single transaction.

iv. Access to exclusive promotions (see Annex A.II. BLENDS Empty Pack Redemption)

(d) Customers must log in to their IQOS.com account to check if they are eligible for the Offer. IQOS Store Sales Experts, IQOS Coaches and IQOS Field Sales Experts can also check the Customer’s profile to see if the Customer is eligible for the Offer.

(e) PMFTC and/or its authorized representative will verify the identity and age of each Customer. Customers who fail to pass the verification procedure (e.g. age non-eligibility) shall be informed that they are not eligible to avail of the Offer.

II. BLENDS Empty Pack Redemption

1. Eligibility/Who Can Avail

(a) The Offer is given to Customers who have a BONDS by IQOS (S1.5) device linked to their IQOS account and have a BONDS Member Sakto Card. The Customer must have an IQOS account to avail of the offer and must have a valid and active mobile number or email address at the time of registration.

2. Duration of the Offer and Where to Avail

(a) The Offer period is from October 3, 2024 to December 31, 2024. PMFTC/AAI has the sole discretion to shorten or extend the Offer period if circumstances so warrant.

(b) The Offer can only be availed in the following points-of-sale:

i. BONDS by IQOS Pop-up Stores

a. BONDS by IQOS Pop-up Stores are boutique stores deployed in various locations in Metro Manila
operated by BONDS by IQOS Field Sales Experts where a Customer may avail of the Offer. Pop-up Store
locations can be accessed in Annex B.

3. Specific Mechanics of the Offer

(a) Customers who have a linked BONDS by IQOS (S1.5) device in their IQOS account and a BONDS Member Sakto Card can avail of the BLENDS Empty Pack Redemption only in BONDS by IQOS Pop-Up Stores.

(b) Customers must return three (3) empty BLENDS Round Corner Box Packs to the BONDS by IQOS Pop-Up Stores. In exchange, the Customer gets a limited-edition merchandise from BONDS by IQOS.

(c) Customers must completely remove and destroy the tax stamp of each BLENDS Round Corner Box Pack prior to surrendering the empty packs to the BONDS by IQOS Pop-up Store.

(d) Customers may get any of the following limited-edition merchandise:

i. T-shirt

ii. Cap

iii. String Bag

iv. Sleeves

All limited-edition merchandise items are subject to availability and redeemable until supplies last.

(e) Customers can only avail of the BLENDS Empty Pack Redemption for a maximum of ten (10) redemptions.

(f) Customers must log in to their IQOS.com account to check if they are eligible for the Offer. IQOS Store Sales Experts, IQOS Coaches and IQOS Field Sales Experts can also check the Customer’s profile to see if the Customer is eligible for the Offer.

(g) PMFTC and/or its authorized representative will verify the identity and age of each Customer. Customers who fail to pass the verification procedure (e.g. age non-eligibility) shall be informed that they are not eligible to avail of the Offer.

ANNEX B

BONDS by IQOS Pop-Up Stores

1. BONDS by IQOS Pop-up Store Locations

For the complete and updated list of BONDS by IQOS Pop-up Store locations, you may refer to our store locator in IQOS.com using this link: https://www.iqos.com/ph/en/bonds-locator.html

General Term & Conditions

1. This Offer is being carried out by ActivAsia Inc. (“AAI”) as an authorized distributor of PMFTC products. IQOS Stores are operated by AAI and IQOS coaches are authorized sales representatives of AAI. IQOS.com is owned by Philip Morris International and its affiliate in the Philippines, PMFTC Inc ("PMFTC") and the online store of IQOS.com is operated by AAI, and all orders are fulfilled by AAI, as an authorized distributor of PMFTC products sold in IQOS Stores and IQOS.com. Deliveries are carried out by AAI or by AAI’s authorized third-party delivery providers.

2. PMFTC/AAI reserves the right to modify, change, or revise the rules and mechanics of the Offer.

3. Customers using multiple IQOS.com accounts to participate in the Offer are disqualified. PMFTC/AAI reserves the right to disqualify any Customer if there is any evidence of fraud or irregularities in his/her participation in the Offer.

4. PMFTC/AAI reserves the right to hold, suspend or block a Customer’s IQOS.com account due to suspicious, fraudulent or illegal activity.

5. PMFTC/AAI reserves the right to cancel, amend, or revoke these terms and conditions without notice in the event of fraudulent activity, cheating, a security breach or any anticipated breach of any applicable law or regulation, an event or disturbance outside of PMFTC’s control such as acts of God, civil or military events, catastrophes, technical issues/connectivity, pandemic or war. Any changes to the Offer will be announced accordingly.

6. By participating in the Offer, Customer confirms his/her consent to process his/her personal data provided as part of the Offer. Details of such processing are described in Philip Morris International’s (PMI) Consumer Privacy Notice found at https://www.pmiprivacy.com/en/consumer and AAI’s Data Privacy Consent Policy.Important information: This product is harmful and contains nicotine which is a highly addictive substance. This is for use only by adults and is not recommended for use by non-smokers. Please visit IQOS.com to find out more about Philip Morris International’s Good Conversion Practices.

1. The Customer will be subject to age verification process wherein he/she will be requested to submit a valid Government Issued ID before items can be purchased and/or delivered to the Customer. The following valid Government Issued IDs as proof of age: Passport, Alien Certificate of Registration, Driver's License, Firearms License, NBI Clearance Card, Philhealth ID, Postal ID, PRC ID, SSS ID, TIN ID, Unified Multi-Purpose ID or Voter's ID.

2. In cases where Customer cannot accept the delivery, an authorized representative who is at least eighteen (18) years old and above can claim on behalf of the Customer provided the following documents are presented to the courier:

a) Valid government issued ID of representative for identity check and age verification

b) Copy of a valid government issued ID of Customer for identity check and age verification

c) Signed authorization letter indicating the order reference number and stating that the Customer is authorizing the representative to receive the orders (IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit and the Starter Kit choice of TEREA™, BLENDS, or HEETS™ packs and order reference number).

The courier will not be able to deliver the Customer’s IQOS ILUMA Prime, IQOS ILUMA and IQOS ILUMA One, BONDS BY IQOS, or IQOS ORIGINALS One Device Kit Device Kit and respective Starter Kits if any of the above-required documents are not presented.

1. For deliveries, the courier will communicate and coordinate details, with delivery attempt at a maximum of two (2) times. A third delivery attempt will be available in selected cities that offer same/next day delivery; and can be arranged with an additional delivery fee that will be communicated in advance by AAI/courier, and to be confirmed by the Customer. In the event of failure to receive the delivery for credit card or GCash transactions, normal refund process will be followed:

For credit card transactions:

For Credit Cards issued locally: Refund will take up to 10 working days but also subject to issuing bank lead times

For Credit Cards issued abroad: Refund will take up to 45 days, but also subject to issuing bank lead times

You may check the status of your refund with your issuing bank.

2. For GCash transactions, refund must be coursed through IQOS Customer Care team. The Customer shall call IQOS Customer Care team to trigger the refund process and will be able to credit back to the Customer’s GCash account real time

3. In instances of non-eligibility of the Customer to avail of the Offer, Customers who opted to pay in credit or through GCash will follow standard refund process as stated in Section III.3.

1. IQOS.com website may be subject to possible technical and system issues. We will provide the necessary notice to the Customers if such is the case.

2. All decisions of PMFTC and/or AAI and its agents in all matters relating to the interpretation and implementation of this terms and conditions, including the mechanics are final, and no objections and/or appeals thereon will be entertained.

3. Customers availing the Offer agree and confirm the following:

that you are a legal-age smoker at least 18 years old or above as of the date of his/her participation in the Offer;
that you have read and understood the terms and conditions detailed herein;
that you agree to follow the applicable mechanics of the Offer;
that you agree to assume all such risks, foreseeable or otherwise, and hereby release and discharge PMFTC and/or AAI, its affiliates and all other persons and entities connected with the Offer from any liability for, or any claims that may arise in respect of, any and all property losses and/or injuries whatsoever that you may sustain, no matter how any such property losses and/or injuries are caused.

4. If you have any questions regarding your IQOS.com order, please contact IQOS Sales Team. For anything else related to IQOS, feel free to contact IQOS Customer Care at Facebook.com/ph.iqos, contact.ph@iqos.com or at #983838.

5. PMFTC/AAI will not be liable to the Customer for any taxes, costs, liabilities or expenses that may arise from this Offer.