Back all questions

Where can I find the IQOS ILUMA i PRIME™ device serial number?

The serial number of the device represents a fourteen-character code. 
The serial number of the Pocket Charger is placed on the back of the device.
The serial number of the Holder is placed on the surface of the Holder. 

Additional Things To Do

Go to Store Locator Go to Home Page

Let's chat

Can’t find what you’re looking for?

Contact our Customer Service team

Live chat hours

  • Ask a question 9.00 to 19.00

OTHER WAYS TO CONTACT US

Was this information helpful?

Glad to know this article helped

Thank you for letting us know