Back all questions

How to use your IQOS 3 DUO?

Follow this quick guide and get ready to use your IQOS 3 DUO.
 
TURNING ON
To turn the IQOS 3 DUO Pocket Charger on or off, press the button at the top for 4 seconds.

BATTERY LEVEL
IQOS 3 DUO Holder
Tap the button and check the small status lights to see the battery level. No lights tells you it’s time to recharge the Holder.
IQOS 3 DUO Pocket Charger
Tap the button at the top to check the battery level. If the lights’ status is low, plug the charger into a power outlet using the original IQOS Power Adaptor and Cable.
  
HOW TO USE
To use your IQOS 3 DUO, gently insert a HEETS stick into the Holder. Don’t twist it. If you do, you risk breaking the blade. After you’ve inserted the HEETS stick, press and hold the Holder Button. You’ll feel a vibration and the lights will pulse slowly. That means that the Holder is getting ready. When you feel two vibrations and the status light is steadily on, it means you’re good to go.
   
If you feel two vibrations again, your IQOS time is nearly up. Slide the IQOS 3 DUO Holder open, remove the HEETS stick, and slide it back to close the Holder. Tap the Holder Button to see the device’s status. Remember: one light means there’s one use remaining. You can use IQOS again or place the Holder back in the Pocket Charger.
   
While the IQOS 3 DUO Holder is in the Pocket Charger, watch the small lights on top of the Pocket Charger. When they’re blinking, it means that the Holder is charging. When both rounded lights are on, it means that the Holder is fully charged. 

Click here to watch the video. 

Additional Things To Do

Go to Store Locator Go to Home Page

Let's chat

Can’t find what you’re looking for?

Contact our Customer Service team

Live chat hours

  • Ask a question 9.00 to 19.00

OTHER WAYS TO CONTACT US

Was this information helpful?

Glad to know this article helped

Thank you for letting us know