How to reach IQOS Support
Still have questions? We are here to help.
Live chat
Talk with one of our IQOS experts Live.
Sunday - Thursday: 9 AM till 6 PM
Online self diagnostics tool
Our self diagnostics tool can quickly identify and fix any problem you’re having with your IQOS.
CONTACT US
We are here to help. Here are some other ways to contact us.
Store locator
Find a local IQOS shop with our store locator.
Phone
Give us a call on 8003004767.
Write to us at contact.mv@pmi.com. We promise to get back to you within 24 hours.