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What is the IQOS web app?

The IQOS web app is a web application for you as an adult IQOS user to keep your IQOS up to date with the latest technology and to guarantee you the optimal user experience.

It allows you to check the current software version of your IQOS and update to the latest version if necessary to ensure the most effective and efficient application.
You can also customize interactions with your IQOS via the IQOS web app, personalizing your IQOS experience. In addition, you will find all the helpful tips and tricks about your IQOS in the web app.

To use the IQOS web app, simply log in to IQOS.com in your customer account, go to "My devices" via the account icon, and select "Manage my device" on your desired device.
Important: If you do not see this option, it indicates that your profile needs to be updated in person at any one of our manned stores across the UAE. Please visit our experts instore who will assist you to do so and also updated your device software. All future updates can then be performed by yourself using the IQOS web app. 
 

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