To use the IQOS web app, please first log in to the IQOS web app via your IQOS account . There, the IQOS web app offers you the following functionalities for your device, from which you can choose:
For IQOS ILUMA PRIME and IQOS ILUMA:
Firmware Upgrade
Regular software updates bring many benefits to your IQOS device, such as extended lifespan, improved performance, and faster charging.
Attention: The software of the holder can only be updated via USB connection – please find the details in the corresponding FAQ on software updates
Vibration levels
Illumination mode
Smart gestures
For IQOS ILUMA i PRIME and IQOS ILUMA i:
Firmware Upgrade
Regular software updates bring many benefits to your IQOS device, such as extended lifespan, improved performance, and faster charging.
Attention: The software of the holder can only be updated via USB connection – please find the details in the corresponding FAQ on software updates
Vibration levels
Have up to 3 consecutive uses (only available in Performance Mode when pause is not activated)
Pause your experience with Pause Mode feature
May get 4 extra puffs with FlexPuff feature (FlexPuff activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences. FlexPuff does not activate when pause is used.)
Adaptable Holder battery with 2 FlexBattery modes
Illumination mode
Device usage statistics
Additional Things To Do