Solid red light for 2 sec with two vibrations -> low battery
- Please charge your device
Red light blinks 5 times -> device malfunction
- Reset the device by pressing the button for 8 seconds, even if vibration occurs within 2 seconds.
Orange light blinks 3 times -> device needs to cool down or exceeds operating temperature range
- After 3 consecutive uses (within 18 minutes) - an orange light indicates that the device needs to cool down. The device will be put in the cool down mode automatically. Please wait. It will take 3,5 minutes before you can use another stick.
- It could also indicate that the temperature has gone beyond the operating temperature 0~40℃.
Orange light blinks 2 times -> liquid ingression
- Please do not use the device and dry it until the light stops blinking.
- If the light does not stop blinking, please, contact us at Customer Support Center [1800810958] or visit us at the nearest IQOS store.
Blinking green light and device not responding -> device in updating mode
- To interrupt the update process, disconnect the device from the power source
