- Make sure you’re using the official IQOS cable and AC power adaptor, as charging your IQOS from a computer USB port or using a third-party cable can be less effective.
- If your IQOS 3 Multi device is already fully charged when you connect it to a power supply, the status light may flash. This is normal. If your IQOS 3 Multi device is completely out of battery, you might need to plug it in with the AC adaptor for up to 20 minutes before any status lights appear.