Where to Buy HEETS and TEREA in the UK
The tobacco consumables HEETS and TEREA are available on the IQOS online shop on the following pages:
You might also find TEREA and HEETS sticks via our online partners above. However, different retailers may stock different product ranges, so you might have to look through a few sites before finding your preferred consumable. TEREA and HEETS are also exclusively compatible with certain IQOS devices. You can only use TEREA in IQOS ILUMA devices, and you can use HEETS in older, bladed IQOS generations.
You can purchase 10 packs of either TEREA or HEETS on the IQOS online shop for £70, the equivalent of £7 per pack.
Try Out IQOS For 14 Days
If you’re looking to buy IQOS online, why not try it out first? We offer a 14 day home trial, where you can test the experience out before deciding to keep the device. For £10, you can trial an IQOS ILUMA device and two packs of TEREA sticks.
At the end of the 14 day trial, you can either pay the remaining cost of your IQOS device or return it for free. Sign up to try our ILUMA ONE device via the IQOS online shop.
What to Do After Purchasing IQOS From an Online Partner
If you’ve only just switched over from continued smoking to an IQOS and purchased IQOS online, there are a couple of steps you can take to enhance your IQOS experience. After you buy IQOS online, here’s what to do next.
Register Your IQOS Device
The IQOS device registration process is simple to do and takes no more than a couple of minutes. You can register IQOS devices bought from online partners via our website. Here’s a step-by-step guide:
- Create an IQOS account (if you haven’t already done so).
- Visit the ‘My Devices’ tab and click ‘Add Another Device’.
- Input the serial number on your device.
- Click ‘Submit serial number’.
Once you’ve followed these steps, you will have registered your device, and can explore the range of IQOS registration benefits.
Join the IQOS CLUB
Once you’ve finalised the IQOS device registration process, you can then join IQOS CLUB - which offers CLUB benefits including exclusive prize draws and monthly discounts off orders on the IQOS online shop. You’ll have to read and, if agree, accept the Terms and Conditions of the IQOS CLUB before joining.
Get IQOS Support
You can also access support from the IQOS Customer Care team, which provides IQOS users with any assistance they may need. If you complete the IQOS registration process, you’ll also gain access to advantages like international assistance (in available countries only). You’ll automatically gain access to these benefits as soon as you successfully register IQOS devices. Find out more on the support available to you via our Get Support page.
As well as completing IQOS registration via our website, it’s also vital to know how to start your device for the first time. Each device in the IQOS range has a different way of operating. Therefore, the way you use your IQOS for the first time will depend on the type you have. Find advice on how to use each of the three IQOS ILUMA devices via our guide - ‘How to use IQOS’’.
To turn IQOS ILUMA and IQOS ILUMA PRIME on, press and hold down the button at the top of the Pocket Charger for four seconds. For the IQOS ILUMA ONE, simply press the button on your device for four seconds.
If you’re turning on your IQOS device for the first time, it may need to be charged first. Visit the following pages for further details on getting started with each of the three IQOS ILUMA devices, which includes info on how to charge, and how long for.