What should I do if my VEEV NOW doesn’t work?
If your device doesn’t work, it may be related to one of the following reasons, in which case you’ll need to purchase a new device:
• Battery is depleted: No LED turning ON.
• Device error: The LED lights pulse 2 times.
• Device error: or the LED turns on while puffing but no vape.
After use, VEEV NOW devices must not be disposed of together with household waste. Certain components within our VEEV NOW devices can be recycled. Return your used VEEV NOW, and we will recycle the recyclable components. Learn more at iqos.com.
What do the lights on my VEEV NOW Vaping Device mean?
VEEV NOW is designed for simplicity and convenience of use. A simple LED lighting system shares updates on battery status. The LED will turn on while you puff to indicate the device is working.
• Device is ON: The LED will turn on while you puff to indicate that the device is working.
• Battery depleted: LED will pulse 10 times and switch off.
• Battery depleted: No LED turning ON.
• Device error: The LED lights pulse 2 times.
• Device error: or the LED turns on while puffing but no vape. Change the device.
