What happens if I need any assistance while using IQOS?

We have introduced IQOS Customer Care Services for our registered customers to give you any assistance you may need. IQOS Customer Care Services are a set of complimentary services tailored around you including 12-month warranty for easy Device Replacement, Accidental Damage Coverage, International Assistance and IQOS Customer Care expert advice. All you need to do is register on IQOS.com.

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