Woman using smartphone and holding IQOS Iluma device

Create your personal experience with the IQOS app.

Create your personal experience with the IQOS app.

From automatic heating to locating your IQOS device and diagnostics, many other features are just a fingertip away.

From automatic heating to locating your IQOS device and diagnostics, many other features are just a fingertip away.

Download the app

Download the app

Keep your IQOS device up to date

You will get the optimal performance from your IQOS when the firmware inside is upgraded.

View of IQOS app features to select

An IQOS that suits you.

It's your personal IQOS device. With a few clicks, adapt it to your needs for a better experience.

IQOS Iluma unlock device screen in app

With you every step of the way.

Benefit from assistance carefully designed to support you along the way.

Tutorials screen in the IQOS app

The perfect companion.

Stay connected to your IQOS device with our Web app.

Customise your experience

Optional description for feature

Android app

Desktop app

Web app (iOS)

Lock and unlock device

Optional description for feature

Android app

Desktop app

Web app (iOS)

Auto-diagnostic tool

Optional description for feature

Android app

Desktop app

Web app (iOS)

Device diagnostics

Optional description for feature

Android app

Desktop app

Web app (iOS)

Usage history

Optional description for feature

Android app

Desktop app

Web app (iOS)
 

 

Android app

 

Desktop app

 

Web app (iOS)

 

Customise your experience

Optional description for feature

Lock and unlock device

Optional description for feature

Auto-diagnostic tool

Optional description for feature

Device diagnostics

Optional description for feature

Usage history

Optional description for feature

 

Get the app

More to discover with
Services and Privileges

Care you can count on.
Privileges to inspire you.

More to discover with
Services and Privileges

Care you can count on.
Privileges to inspire you.

Care you can count on

If you accidentally damage your IQOS device, we'll replace it for free*

Loyalty rewards

Earn points for member offers, device upgrades and exciting benefits.

Reassurance

Accidental damage protection, rapid replacement and international assistance.

Discover the benefits