Introducing our AI Chatbot-now at your service!
Say hello to Carey, our IQOS AI Chatbot!
Our AI chatbot, Carey, is a virtual assistant that can support you with a range of device related matters and is available whenever you need.
Tailored to individual preferences, our chatbot offers personalized support, information, and guidance related to your IQOS or VEEV device.
From troubleshooting common issues to guiding you through product usage and maintenance, it is equipped with a range of features to streamline your experience.
It can provide information on device and tobacco stick availability, and even offer tips for optimizing your experience.
Troubleshoot your IQOS or VEEV device
Encountering an issue with your device?
Just have a conversation with Carey, you might be able to find the solution you need.
No more waiting; instead, take care of the problem yourself.
You can try to fix the issue using our chatbot to guide you through device troubleshooting tips and step-by-step guidance to resolve common issues swiftly.
Through AI algorithms, our chatbot can analyze your preferences to offer personalized tips, recommendations, and support tailored to your needs.
Other things that our AI chatbot can help you with:
Personalized recommendations:
Our chatbot serves as a virtual assistant, leveraging AI algorithms to offer tailored recommendations based on user preference, and feedback.
Educational Resources:
Do you want to know more about your IQOS or VEEV device? Stay informed about the latest developments and product updates through our AI chatbot’s comprehensive knowledge base.
Tips for interacting with our chatbot:
Be specific:
Provide clear and concise information about your query to help the chatbot understand your needs better.
Follow instructions:
The chatbot may ask you to proactively provide additional information to assist you effectively.
Ready to chat?
Whether you have questions, need support, or simply want to explore the possibilities, our chatbot is here to help you. You can get in touch with us through our live chat. Simply click the chat icon on our website.
Is there an issue with your device? Start our online device diagnostics to find solutions for your device in a few easy steps.
