How to Use LEVIA Sticks: Tips and Common Questions

LEVIA sticks are designed to be used in IQOS ILUMA devices. It’s our latest innovation for IQOS ILUMA, offering a zero-tobacco experience with vivid flavours for a satisfying nicotine experience. 

In this article, we’ll cover everything you need to know about using LEVIA sticks, including experience, duration, and packaging details.

How to Use LEVIA Sticks

To use a LEVIA stick, follow the steps below:

• Update your IQOS ILUMA firmware - LEVIA are heated differently to TEREA sticks. Before you use LEVIA, make sure your IQOS device is updated with the latest firmware (more on this further down the page).

• Insert LEVIA into IQOS ILUMA - As with TEREA sticks, for a LEVIA experience, you’ll have to insert the stick into your IQOS ILUMA device. Insert LEVIA into the Holder of IQOS ILUMA and IQOS ILUMA PRIME devices, and into the device for IQOS ILUMA ONE. Insert the stick up to its blue line. 

• Wait for LEVIA to heat - If you have Autostart on, your ILUMA should heat the LEVIA stick automatically. If not, press the button on the Holder (or the device for IQOS ILUMA ONE) and wait for the device to heat the LEVIA. When the device vibrates once with the lights slowly pulsing, the stick is heating up. When the device vibrates twice and the lights fully turn on, it’s ready to use.

LEVIA sticks are crafted to provide a clean aftertaste in the mouth* and have a pleasant smell**, making them a standout choice for adult users looking to experience nicotine without tobacco.

*80% agreement amongst 302 adult consumers in Greece, 2022 

**87% agreement amongst 302 adult consumers in Greece, 2022

LEVIA IQOS ILUMA Firmware Update

We highly recommend updating your IQOS ILUMA before using LEVIA. This will ensure your device automatically recognises the LEVIA stick once inserted, and will adjust the device settings accordingly to provide an optimal LEVIA experience. Keeping your device updated can also improve the overall performance of your IQOS ILUMA.

Firmware is updated through the IQOS web app.

How Many LEVIA Sticks Come in a Pack?

LEVIA sticks are available in two packaging options:

• Packs: Each single pack contains 20 LEVIA sticks. This option is ideal for adult users who want to sample the different flavours. You can buy both flavours of LEVIA for £7.00 (£3.50 per pack).

• Cartons: For regular adult users, cartons contain 10 packs (200 LEVIA sticks in total). Cartons are available at £70 per carton.

Do LEVIA Sticks Expire?

No, LEVIA does not have an expiry date. However, we recommend using the product within 12 months from the date of production to ensure an optimal experience. 

Once opened, we recommend keeping a pack of LEVIA for no more than 7 days.

Can I Re-Use LEVIA Sticks?

No, LEVIA sticks are designed for single use only. Once you’ve finished a LEVIA experience, you should dispose of the stick responsibly.

Disposing of Used LEVIA Sticks

Proper disposal of used LEVIA sticks is important. Follow local waste disposal regulations to ensure you are disposing of the sticks correctly. 

Discover LEVIA Today

LEVIA sticks offer a unique and satisfying nicotine experience with vivid flavours and a clean aftertaste in the mouth*. By following proper storage and usage guidelines, you can ensure that each LEVIA stick delivers an optimal experience. Purchase your LEVIA sticks today.

* 80% agreement amongst 302 adult consumers in Greece, 2022 

Do not ingest or disassemble LEVIA™ sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children. More information on iqos.com.

Smoke-free products are not risk-free and provide nicotine, which is addictive. The best decision any adult smoker can make is to quit tobacco and nicotine use altogether. Smoke-free products are not alternatives to quitting and are not designed as cessation aids.

This article is for general information and educational purposes. Some of the information in this article is based on external, third-party sources and we make no representations or warranties of any kind regarding the accuracy, validity or completeness of such information.