Fast Delivery:
For Greater Cairo and Alexandria: 1 to 2 Business Days
Rest of Egypt: 2 to 4 Business Days
Returns:
Returns are not allowed for TEREA, bundles and offers.
You are eligible to make a return/refund request within 14 days of the purchase from the same point of sale.
Products have to be sealed and in their original condition.
Full returns are allowed (with all items purchased sealed, with the receipt and in the same branch). In case of full return, if the referral voucher has been used, the voucher cannot be reactivated or reused. Partial returns are not allowed at all. No exchange allowed.
Vouchers cannot be combined, and each voucher can be used separately (one voucher per sales transaction).