Online device troubleshooting
Online device troubleshooting
Run a quick online troubleshooting for your IQOS device. Find solutions and resolve issues easily.
Run a quick online troubleshooting for your IQOS device. Find solutions and resolve issues easily.
Find the answer to the frequently asked questions
Find the answer to the frequently asked questions
See the most frequently asked questions and find the answer you are looking for your device, your order, IQOS services and support, and more.
See the most frequently asked questions and find the answer you are looking for your device, your order, IQOS services and support, and more.
Use our 24/7 Live Chat
Use our 24/7 Live Chat
Get real-time help from our digital IQOS Customer Care using the chat icon.
Get real-time help from our digital IQOS Customer Care using the chat icon.
Phone
Our phone line connects you directly to an IQOS Customer Care Agent. Call us at #983838.